MEETWORLD

Our client, New Gen Pizza Pty Ltd, a successful Domino's Pizza franchisee, is seeking an experienced and motivated Retail Store  Manager to join its busy store in  Emerald, Queensland 4720.

Located in regional Queensland, Emerald offers an excellent opportunity for a retail management professional looking to build their career in a regional community.

As the Retail Manager, you will be responsible for overseeing the day-to-day operations of the store, supervising and training staff, maintaining high standards of customer service, managing stock and inventory, ensuring compliance with food safety and workplace regulations, and driving sales and overall store performance.

The ideal candidate will have relevant qualifications and/or experience in retail or store management, strong leadership and organisational skills, and the ability to manage a busy retail environment effectively.

If you are a dedicated retail professional looking for a rewarding full-time opportunity in regional Queensland, we encourage you to apply.

Benefits

• Competitive salary
• Opportunity for career growth
• Employee discounts
• Positive and inclusive work environment

Tasks & responsibilities

• indepndently  Organise, manage and control the day-to-day retail operations of the Domino's Pizza store to ensure efficient business performance and customer satisfaction.
• Determine product offerings, stock levels and customer service standards in accordance with business requirements and franchise guidelines.
• Develop and implement purchasing, sales and marketing strategies to increase customer traffic, improve sales and maximise profitability.
• Oversee the promotion and advertising of the store's products and services, including local marketing campaigns and community engagement activities.
• Manage inventory levels, coordinate stock ordering and maintain relationships with suppliers to ensure adequate stock availability and minimise wastage.
• Monitor sales performance, analyse sales trends and implement strategies to achieve revenue targets and improve operational efficiency.
• Prepare and manage store budgets, monitor operating expenses and oversee cash handling, financial transactions and daily sales reconciliations.
• Maintain accurate records of stock levels, sales, financial transactions, employee timesheets and other operational activities.
• Manage the recruitment, selection, training, rostering, supervision and performance management of retail staff.
• Lead and motivate the store team to achieve business objectives, maintain productivity and deliver consistently high customer service standards.
• Establish and maintain customer service procedures, respond to customer enquiries and resolve complaints professionally and efficiently.
• Ensure compliance with occupational health and safety requirements, food safety standards, workplace regulations and relevant franchise operating procedures.
• Monitor store equipment and facilities, coordinate maintenance requirements and ensure the premises are maintained in a safe and operational condition.
• Review store operations regularly and implement improvements to enhance customer satisfaction, staff performance and overall business profitability.

Qualifications & experience

• A minimum of one year of previous experience in food retail store management will be highly regarded.
• Diploma or advance diploma or higher 
• Strong leadership and communication skills
• Knowledge of retail operations and best practices
• Ability to work in a fast-paced environment
• Proven track record of driving sales and achieving targets

About Company

Domino pizza Franchisee