Warehouse Manager

About Us: 

As a global leader in our field, we are committed to developing products that set new benchmarks in the industry. We are proud to cultivate a vibrant and inclusive workplace where innovation and teamwork flourish. Join us to be part of a progressive company that prioritises your development and empowers you to make an impact. We are offering exciting opportunities to engage in projects to collaboratively shape the future of the work we do.

Role Overview: 

As our Warehouse Manager, you are required to achieve high customer satisfaction by managing daily activities dispatch activities through working closely with customer service team and demand planning team, ensuring the warehouse team understand their responsibilities and are effective in carrying out their work.

Key Responsibilities:

• Manage on hand stock levels through collaboration with the internal teams, in accordance with the agreed service level agreements.

• Track expenses for the cost centre.

• Managing truck movement on site.

• Proactively lead and guide the team to anticipate order fulfillment needs with FIFO delivery.

• Responsible for meeting the assigned KPIs (OTS, DIFOT / back order management, pick per day) to ensure excellence in service delivery to customers and stakeholders.

• Act as a key stakeholder in customer claim related to quality performance of transporter, goods damaged from customer.

• Responsible for inventory accuracy by conducting periodic cycle count and participate in stock take activities. 

What We’re Looking For:

• A tertiary degree, warehouse certification or ability to demonstrate equivalent work experience.

• Deep expertise in Warehousing, logistic role, including dispatch processes, operation capacity and reporting.

• Working knowledge of SAP and EDI.

• Strong interpersonal and communication skills with a talent for building and nurturing stakeholder relationships.

• The ability to analyze data trends and adapt strategies accordingly.

• Excellent organizational and project management skills, with attention to detail.

• A proactive and motivated approach, with the ability to work independently as well as part of a collaborative team.

• A passion for creating positive customer experiences and achieving outstanding results.

Why Join Us?

• Inclusive Environment: We value diversity and are dedicated to creating a supportive and inclusive workplace.

• Growth Opportunities: We offer professional development opportunities to help you grow and advance in your career.

• Impactful Work: Be part of a team driving innovation and shaping the future of our industry through our innovative products.

• Supportive Culture: Work in a collaborative and empowering environment where your contributions are recognized and valued.

How to Apply: If you’re ready to bring your skills and enthusiasm to our team, we’d love to hear from you! Please share your best career achievement in your cover letter. 

Don’t meet every single requirement? We believe that diverse backgrounds and perspectives foster innovation. If you’re excited about this role but don’t align perfectly with every qualification, we encourage you to apply anyway!

We strive to be an equal opportunity and inclusive employer. We are committed to providing employment opportunities that support you in reaching your full potential.