Toyota Finance Australia
Training Experience Designer
Melbourne - Eastern Suburbs, Scoresby, Victoria
Trades & Services / Automotive Trades
Full time
Posted 02/05/2025
Closed 16/05/2025
Toyota Finance Australia (TFA) is the country’s largest automotive financier. Our past gives us credibility and knowledge. But it’s what the future holds, and how we can make the world a better place, that excites us. It’s not just about technology but what it can do for people.
In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA). While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management.
At TFA we’re committed to empowering our customers to get into their new car and onto the road.
We’re also passionate about, and committed to, our people. Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow.
Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people.
From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring.
We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.
We’re working towards a future where we look out for each and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at TFA.
Join us and help drive the future.
What you'll contribute to
In this newly created role as Training Experience Designer, you will develop and deliver training to our Operations (Call Centre) team, and assist in the development of our Operations team members, from new starters to tenured employees.
How you'll make an impact
With the support of the Training & Development Team, the Training Experience Designer (TXD) will design and develop cutting-edge, learner-centred digital experiences that drive engagement and performance. Leveraging your expertise in instructional design, adult learning theories, and emerging technologies, you will create multimedia-rich, interactive learning solutions, including e-learning modules, virtual instructor-led training (VILT), gamified experiences, and microlearning content.
We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.
Toyota Australia is well-recognised for offering:
You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
Come with us and help create the future.
In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA). While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management.
At TFA we’re committed to empowering our customers to get into their new car and onto the road.
We’re also passionate about, and committed to, our people. Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow.
Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people.
From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring.
We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.
We’re working towards a future where we look out for each and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at TFA.
Join us and help drive the future.
What you'll contribute to
In this newly created role as Training Experience Designer, you will develop and deliver training to our Operations (Call Centre) team, and assist in the development of our Operations team members, from new starters to tenured employees.
How you'll make an impact
With the support of the Training & Development Team, the Training Experience Designer (TXD) will design and develop cutting-edge, learner-centred digital experiences that drive engagement and performance. Leveraging your expertise in instructional design, adult learning theories, and emerging technologies, you will create multimedia-rich, interactive learning solutions, including e-learning modules, virtual instructor-led training (VILT), gamified experiences, and microlearning content.
- Design and develop engaging, learner-centred experiences across various mediums, including e-learning, learning-in-the-flow-of-work, live instructor led (IL) and virtual instructor-led training (VILT).
- Apply instructional design principles and adult learning theories to create effective learning journeys.
- Develop multimedia-rich content, including interactive videos, simulations, gamified experiences, and microlearning modules.
- Create storyboards, scripts, and prototypes for digital learning experiences
- Leverage emerging technologies such as AI, AR/VR, and adaptive learning platforms to enhance engagement and content
- Define success metrics and assess the impact of learning programs through data analytics and learner feedback
- Manage multiple learning projects simultaneously, ensuring timely delivery and quality assurance
- 2+ years of adult learning and training experience
- Instructional design experience (human-centred design principles)
- Excellent verbal and written communication skills
- eLearning creation software (for example, Articulate360, Camtasia, WalkMe, etc.)
- Customer Service, Collections, Insurance and Financial Services experience highly desirable
We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.
Toyota Australia is well-recognised for offering:
- Flexible hours and workspaces
- Career Development
- 26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers
- Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
- Paid volunteer days to support your community / Employee Community Grants Fund
- Employee Car Benefit Scheme
You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
Come with us and help create the future.
3 job(s) found from Toyota Finance Australia
R