Team Leader Outbound

Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.
Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity. We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide:

Competitive remuneration package
All the tools of trade provided
Exposure to world class technologies
Generous discounts on company products for multiple brands

TTI is currently seeking a Team Leader Outbound to join our team in Sydney. Reporting to the DC Warehouse Team Manager, here is a brief summary of the role:

Summary

The purpose of this role is to Manage your team within the Distribution Centre (DC) to stay safe and exceed customer service level expectations through efficient, cost-effective processes. Lead through coaching and succession planning, to develop a resilient, agile and change-ready team.

What this involves day-to-day

· Liaising and communicating daily with key stakeholders of service to our business

· Prepare and report daily/weekly/monthly as appropriate on agreed KPI measures and analysis to ensure all targets are met, and issues arising are followed up and managed in line with company policy

· Lead your team to ensure:

o All orders are picked and despatched within agreed timelines - DIFOT

o Pick accuracy exceeds the minimum benchmark levels

o Plan all resources to meet varying day-to-day demands

· Working to achieve cost savings on consumables, equipment and other cost centre expenses

· Liaising and communicating daily with key stakeholders of service to our business.

Experience required

· Experience working in a FMCG environment

· Microsoft Office - intermediate

· The ability to multi-task and prioritise workloads

· Leads by example demonstrating the appropriate behaviours

· Clear and concise verbal and written communication. The ability to follow up and maintain professionalism under pressure.