Store Manager

We are looking for a dedicated and experienced Store Manager to run the daily operations at our Smokin' Joes Pizza n Grill in Mildura. This is a full-time role for someone who is proactive and hands-on, with a strong background in managing a store. The right person will be responsible for improving store performance, leading and motivating the team, and providing excellent customer service in a busy, fast-paced environment.

Benefits

• Attractive salary with bonuses based on performance
• Opportunities to grow your career and move into leadership roles
• Staff discounts and other in-store perks
• Flexible work hours and paid leave
• Ongoing training and development to help you build your skills
• A friendly, supportive, and team-focused work environment
• Extra allowances for certain shifts or duties (if applicable)

Task & responsibilities

• Determine the product range, monitor stock levels, and ensure service standards are met to maintain operational efficiency.
• Formulate and implement  strategies for purchasing and marketing policies, and set pricing strategies to maximize sales and profitability
• Design and implement promotional and advertising strategies to increase visibility and awareness of the business's products and services.
• Lead sales efforts by offering products to customers, providing expert advice on usage, and ensuring customer satisfaction.
• Maintain accurate records of stock levels, financial transactions, and other critical operational data for effective business management.
• Undertake budgeting and financial planning for establishment, ensuring financial targets are met and costs are controlled.
• Handle the recruitment, training, supervision, and development of staff, ensuring a well trained team to support operational needs.
• Ensure the business complies  to occupational health and safety regulations, maintaining a safe working environment for both staff and customers.

Qualification & experience

• Previous experience in store or retail management, or in a senior leadership role in retail
• Good understanding of how retail and convenience stores work, including sales strategies
• Strong skills in communication, team leadership, and customer service
• Knowledge of workplace health and safety rules and compliance requirements
• Able to work well and adapt in a busy, fast-paced retail setting
• Great problem-solving skills and strong attention to detail
• Experience in managing stock, deliveries, and store finances
• Qualifications in Retail, Hospitality, or Business Management are plus.