friendship group
Brisbane - Southern Suburbs & Logan, Berrinba, Queensland
Retail & Consumer Products
Full time
Posted 16/04/2025
Closes 30/04/2025
Friendship Group Pty Ltd is hiring a Full time Store Manager role in Berrinba, QLD. Apply now to be part of our team.
Job Title: Retail Manager
About US:
Friendship Group is a trusted supplier of premium meat and seafood products, proudly serving both retail and wholesale customers across Queensland since 2004.
We operate a warehouse where individuals and families can access a wide range of fresh and frozen meat, poultry, and seafood at competitive prices. Our friendly retail team is passionate about helping everyday customers select the right cuts and discover new products.
Alongside our retail offering, we also maintain strong partnerships with restaurants, supermarkets, and butcher shops, supplying them with high-quality wholesale products tailored to their needs. With a focus on food safety, quality, and customer satisfaction.
Friendship Group is committed to delivering excellence — whether you're shopping for your home or your business.
Required Qualifications:
At least a Diploma or higher qualification in Business Management, Retail Operations, or a related field
Required Experience:
At least 1 year of work experience in a retail or wholesale environment, preferably in the meat or food distribution industry. This experience should include responsibilities in staff supervision, inventory management, product sales, and customer service operations.
Required Skills:
In-depth knowledge of meat and seafood products, including handling, labelling, and display requirements
Strong customer service skills with the ability to advise on product use and storage
Familiarity with stock control procedures including rotation, wastage minimisation, and replenishment
Ability to set competitive retail pricing in alignment with seasonal trends and supplier costs
Proficiency with point-of-sale systems, invoicing, and inventory management software
Understanding of food safety standards (e.g., HACCP) and cold chain requirements
Skills in managing promotions and upselling techniques
Strong leadership in training and supervising customer-facing retail staff
Ability to maintain cleanliness, compliance, and presentation of the retail section
Organisational and time management skills to coordinate daily retail operations efficiently
Proposed tasks:
As the Retail Manager at Friendship Group, the successful applicant will be responsible for overseeing all retail operations of the business’s meat and seafood products. Duties will include:
Managing the day-to-day operations of the retail section, ensuring smooth and efficient customer service
Determining retail product mix based on customer preferences, supplier availability, and seasonal trends
Setting and reviewing pricing structures for retail meat and seafood products
Promoting and advertising retail meat and seafood through promotions and marketing initiatives
Monitoring the freshness and presentation of meat products on display and coordinating timely replenishment
Providing retail customers with advice on cuts and product use to encourage repeat business
Maintaining accurate stock records, conducting regular stocktakes, and placing retail orders accordingly
Undertaking sales forecasting, budgeting, and tracking financial transactions for retail sales
Supervising and training retail staff in customer service, product knowledge, food safety, and POS usage
Ensuring compliance with all workplace health and safety regulations, food handling requirements, and retail standards
Coordinating with internal teams (e.g., procurement, cold storage) to ensure timely supply to the retail section
Proposed Annual Earnings for the position:
$60,000 - $77,000, depending on your skills and experience.