Store Experience Manager

Are you passionate about creating unforgettable customer experiences and bringing iconic brands to life in-store? If you have a flair for visual merchandising, product storytelling, and creating immersive retail environments, we want YOU to join our dynamic team at Accent Group!

Our Accent Brands team are looking for a Store Experience Manager who will play a pivotal role in shaping the in-store journey for some of the world’s most iconic brands, including Vans, Timberland, Dickies, Lacoste, Hoka, UGG, Merrell, and Saucony. Your mission? To bring the essence of each brand to life through seamless store experiences, elevated visual merchandising, and cutting-edge marketing activations.

What’s the role about? You’ll be the key connector between brand strategy and in-store execution. Leading the charge in visual merchandising, sensory strategy, product training, and retail marketing, you will drive the next period of growth for our amazing portfolio of brands across ANZ.

Key Responsibilities:

• In-Store Marketing & Launch Execution: Own the flawless rollout of seasonal and tactical campaigns, working closely with our marketing and retail teams.

• Visual Merchandising & Store Directives: Develop and implement tailor-made VM directives that reflect each brand’s identity, ensuring visual excellence across all stores.

• Sensory & Experiential Enhancements: Manage the sensory experience for each store—scent, music, lighting—to create an immersive environment that perfectly aligns with each brand.

• Product Training & Education: Develop engaging product training materials to empower our retail teams with the knowledge to share compelling product stories with customers.

• Collaboration & Communication: Act as the crucial link between marketing, brand, and retail operations, ensuring seamless execution and alignment across all functions.

What are we looking for?

• 3+ years of experience in Retail Operations, Visual Merchandising, Retail Marketing, or in-store brand experience (ideally within footwear, apparel, or accessories).

• Strong project management skills and the ability to juggle multiple projects simultaneously.

• A confident communicator with the ability to train and inspire store teams on product knowledge and brand storytelling.

• Passionate about creating standout store environments and an astute understanding of the Fashion, Sport, Surf, and Skate markets.

• Creative, strategic, and analytical thinking, with a problem-solving mindset.

• Ability to travel domestically and internationally as required.

Why Join Us?

At Accent Group, we’re all about pushing boundaries, fostering innovation, and delivering exceptional results. If you’re ready to make your mark in a fast-paced and exciting environment, where your creativity and expertise will be valued, then Accent Group is the place for you!

Ready to make an impact?

Apply today and be part of an industry-leading team that is revolutionizing the retail landscape!