ServiceNow Developer

Position- ServiceNow DeveloperLocation- MelbourneExp- 5+yrsSkill- ServiceNow, AWS, Azure, IT Service Management, performance tuning, optimizationNote- Aus PR/NZ citizen/Aus citizen can only considerJob Type- Permanent JD-Requirement- ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist (ITOM) certification.Experience with integrating ServiceNow ITOM with third-party tools or platforms (e.g., monitoring tools, CMDBs, etc.).Familiarity with Cloud environments (e.g., AWS, Azure) and integrating with ServiceNow.Experience with ServiceNow performance tuning and optimization.Strong understanding of network and infrastructure operations, including monitoring tools and processes. Key Responsibilities- Design, implement, and configure ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration.Develop and manage Service Portal components, ensuring a seamless user experience for stakeholders and IT teams.Ensure optimal performance and functionality of ITOM processes across the ServiceNow platform.Collaborate with ITSM (IT Service Management), development, and infrastructure teams to align ITOM with business objectives and workflows.Develop and execute integration plans to link ITOM with external systems, tools, and environments.Provide technical expertise for troubleshooting, resolving issues, and optimizing the ITOM processes.Lead and support ServiceNow ITOM-related upgrades, enhancements, and patches.Design automation workflows for IT operations and improve operational efficiency.Create and manage custom workflows within the Service Portal to improve IT self-service capabilities. Interested candidates can share their updated resumes on [email protected] OR reach out to me on +61 2 9055 9939.