Senior Project Manager, CRM

As Senior Project Manager you will be responsible for the delivery of projects to modernise our Utility Client's CRM, Billing and Accounting solutions, ensuring the projects deliver the agreed scope on time, and within budget. You will lead a cross-functional team, manage multiple vendors, and engage with executive stakeholders to drive these strategic technology initiatives. This role requires a highly driven, action-oriented leader who gets the job done, and inspires teams to deliver their best work. You will balance technical excellence with commercial acumen, ensuring that solutions are innovative, cost-effective, and aligned with business objectives. KEY ACCOUNTABILITIES Lead and direct these strategically important IT projects to completion, ensuring successful outcomes.Manage and inspire a cross-functional team, fostering a high-performance culture.Build and maintain effective relationships with business owners/subject matter experts, ensuring the delivered solutions meet business needs.Prepare and deliver effective presentations to C-suite executives and board members, translating complex technical concepts into clear business value.Oversee multiple vendors, ensuring deliverables meet quality, cost, and timeline expectations.Drive innovation and creative problem-solving to maximise scope delivery and process improvement within financial constraints.Ensure rigorous risk and issue management, proactively mitigating potential roadblocks.Own and manage the budget, forecasting, and financial performance of the project, including and establishing effective performance measures.Champion change management and adoption strategies to ensure seamless transitions for end users.Develop and maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews.Lead effective engagement in project audit and assurance activities, including the timely response to findings and action itemsTECHNICAL SKILLS Proven experience delivering large-scale, enterprise IT projects.Deep understanding of project management frameworks (Agile, Waterfall, hybrid).Ability to utilise project management tools effectively to manage the project (eg. Project Online)Strong vendor management experience, including contract negotiation and SLA enforcement.Hands-on experience with budgeting, cost control, and financial reporting for large projects.Strong problem-solving skills with a track record of maximising scope within financial constraints.Experience leading cross-functional, geographically dispersed teams.Familiarity with enterprise architecture, cloud technologies, cybersecurity, and data management.QUALIFICATIONS & EXPERIENCE Mandatory: 10+ years of experience in technology project management rolesIT Tertiary QualificationsCertification in PMP, PRINCE2, or Agile methodologies.Desirable: ITIL, TOGAF, or other relevant IT certifications.Experience working with government and/or government owned corporations; utilities preferred.HOW TO APPLY If you are interested in this opportunity, please click the "Apply Now" button and submit your resume along with a cover letter outlining your relevant experience. Applications close 22nd April 2025, however we will be submitting suitable candidates prior so please don't delay in applying. Please contact Leisa Collins on 07 3291 5410 should you wish to discuss further.