berkley insurance company

Senior Claims Adjuster

North Sydney, 2060, Sydney, New South Wales

Insurance & Superannuation / Claims

Full time

Posted 09/04/2025
Closed 23/04/2025

About Us: We're a Fortune 500 general insurer, celebrated for our award-winning service and explosive growth. Innovation is at our core, with a culture that encourages learning, sharing ideas, and seizing opportunities. Our claims philosophy? Play Fair, Pay Early.

The Role: Step into the dynamic world of claims as a Senior Claims Adjuster! You'll be at the heart of our operations, responsible for managing claims, handling data entry, producing claims histories, and facilitating electronic communications. Your role is crucial in ensuring smooth workflows and top-notch service.

Key Responsibilities

  • Process new claims/notifications 
  • End-to-end claims management
  • Appoint and Instruct legal service providers and loss adjusters 
  • Produce policy documents & generate claims histories
  • Complete outstanding reminders and peer reviews
  • Enter and process claims payments once approved
  • Manage claims reporting as requested by the Claims Team Leader 
  • Produce articles and participate in podcasts/webinars

Who We're Looking For: We're seeking a proactive, detail-oriented individual who thrives in a fast-paced environment and is passionate about delivering exceptional service. You should be a quick learner, able to adapt to new systems and processes with ease. Your ability to communicate effectively with various stakeholders, including legal service providers, brokers, and insureds, will be key to your success. A knack for problem-solving and a meticulous approach to managing data and documentation will set you apart. If you have a background in insurance claims or legal experience, that's a big plus!

Experience in medical malpractice insurance and financial lines/liability insurance is highly desirable.

Essential;

  • Legal qualifications
  • Minimum 4+ years insurance experience
  • Good working knowledge of Microsoft Office
  • Excellent communication skills
  • Demonstrated problem solving skills
  • Understanding of the importance of,
    • acting within authority, guidelines policies and procedures
    • requirements of corporate auditing principles and processes

Desired;

  • Insurance related qualification and/or experience in an insurance claims department or legal experience highly regarded
  • Medical malpractice insurance experience highly desirable
  • Experience with financial lines/liability insurance highly desirable

Want to know more about Berkley Insurance Australia?

https://berkleyinaus.com.au/

Everything Counts. Everyone Matters.

The successful applicant will be provided with a competitive remuneration and benefits package and an excellent platform for growth and development.

Apply in confidence with CV and covering letter.

***NO AGENCIES***

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