Senior AI Governance and Policy Officer
Temporary opportunity (up to 12 months) with the possibility of extension
Clerk Grade: 9/10
The Department of Customer Service offers flexible work arrangements
About you
To be successful in this role, you will:
Be a highly motivated individual with at least 3 years' experience in an executive assistant or project coordinator role
Have excellent verbal and written communication skills. Experience in collating PowerPoint presentations and ensure that formatting and content are accurate is desirable
Have the ability to support and coordinate communication for senior stakeholders across the NSW Government
Enjoy and excel in achieving deadlines by coordinating output from different stakeholders and functions
Be able to maintain a positive can-do attitude in a fast-paced environment and keen to contribute to the overall success of the team
Must be an Australian citizen
The successful candidate will have the ability to obtain and maintain a baseline security clearance
About the role
You will be responsible for running a tight calendar of the Artificial Intelligence Review Committee forum and other Executive forums. You will be the driving force that allows the AIRC governance team to achieve their objectives and provide critical support to the senior leadership of the Department of Customer Service.
Your soft leadership skills will allow you to coordinate the collection of information from a range of stakeholders, whilst maintaining strict adherence to governance requirements.
Your main responsibilities will include:
Manage the AI Review Committee's (AIRC) and other Executive forums calendar and coordinate key senior leadership meetings
Ensure communication to senior stakeholders is timely and accurate
Prepare and review communication decks and briefs for senior management
Fulfill secretariat duties for key leadership forums and meetings
Provide AI policy support
Be the point of contact for information requests from the Department's Senior Leadership Offices and coordinate the collection of information from the Digital Strategy, Investment and Assurance Team
Work as part of an Agile team to consistently achieve objectives and contribute to continuous improvement
Who we are
The Digital Strategy, Investment and Assurance Team (DSIA) works across whole of NSW Government to drive digital and ICT strategy, alignment, planning, prioritisation and investment.
The team:
Plays a pivotal role in driving digital strategy and alignment to improve customer outcomes, reduce legacy systems and drive adoption of common assets.
Administers the $2.2 billion Digital Restart Fund transforming the way government invests in Digital and ICT and driving digital change in NSW.
Delivers independent oversight of NSW Government ICT and digital projects, including Gateway reviews and periodic health checks at key points in a projects lifecycle to support identifying the right projects, delivering them on-time, on-budget and eliminating risks.
Transforms the way government works to solve problems through the Digital Design Toolkit, Design Standards and Design System, making it easier for teams to build and deliver great digital service.
To find out more visit https://www.digital.nsw.gov.au/funding/ict-assurance
Benefits of working for DCS
Accrued flexible leave
Hybrid working options- flexibility to work from home and office
Potential to work anywhere in NSW
Generous leave entitlements including up to 14 weeks parental leave
Access to health and well-being programs including Fitness Passport
Competitive pay and conditions
Applying is easy! Launch your career to the next level by submitting your resume and a cover letter (cover letter maximum 1 page) outlining how you meet the skills and experience of this role
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.
Salary Grade 9/10, with the base salary for this role starting at 125,693 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Adam Baghdadi via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 25th of April 11am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
For more information, please visit
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Information on adjustments available for the recruitment process