Senior Administration Officer - Inpatient Administration Team

About the role

Mater has an excellent opportunity for an enthusiastic Senior Administration Officer to join the Inpatients Admin Team working Part-time as a ward clerk in the Mater Private Hospital.

This Senior Administration Officer role is a permanent part-time opportunity (44 hours per fortnight) and will see you working every Friday 0630 – 1500 and every 2nd Saturday 0900 – 1300 and then flexibility is required to cover the remaining hours of your contract across Monday to Thursday over varies inpatient wards. Opportunities for additional shifts will also be available. Further detail regarding hours/shifts will be provided to you at the interview. 

Your experience and organizational skills will see you become an integral part of the team that is committed to delivering outstanding care and improving the experience and outcomes for patients.

Salary: $38.81 (MCA3) per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

Key Accountabilities and experience required for this role include but are not limited to:

• Manage, organize, and provide confidential administrative support to the department ensuring areas are efficiently managed, representing Mater with strong customer focus to staff, patients and visitors
• Ability to respond competently in emergency situations, remaining calm and composed and to ‘think on your feet'
• Performing administrative functions as required, in accordance with departmental policies and procedures working closely with the Nursing Unit Manager and Clinical Team
• Ensure effective, accurate and timely communications with staff and clients, communicating with sensitivity and discretion
• Provide accurate data entry using various network-based information systems to effectively manage patient admissions, discharges, and transfers in a timely and accurate manner
• Carry out other administration functions as directed by your Team Leader/Manager
• Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined

About you

The successful candidate will possess:

• High level customer service, verbal and written communication skills
• Demonstrated ability to provide efficient and effective administrative support in a timely and organised manner
• Demonstrated ability to communicate effectively with all levels of staff, patients, and visitors
• Accurate data entry skills with a high-level proficiency in Microsoft Office
• Ability to organize and prioritize work effectively within busy, demanding, fast paced environments

While previous experience in a similar role is not mandatory, previous administration experience within a healthcare environment will be very highly regarded.

This is a fantastic opportunity to join the Mater professional Administration Services Team who provide exceptional care and service to our patients.

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
• Access to on-site, discounted parking
• Discounted food and beverage at various campus cafés and coffee venues

Applications close on Thursday 17th April 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.