Sales & Marketing Coordinator

Ace Hotel Sydney is our first-ever spot in Australia, inhabiting a historic building set in the verve of Surry Hills. Inspired by the neighbourhood’ss vibrant rhythm, Ace Sydney is home to a bustling public Lobby alive nearly nightly with DJs and performers, a rebellious art program and sunken lounge just off the Lobby bar. We’ve also got three distinct restaurants led by award-winning culinary pros. Now all we need is you.

Perks

Joining our team means more than just working at one of Sydney's iconic venues. It's about becoming a key player in a community-driven, creative, and original team.
Here's what you can look forward to:

• Exceptional Work Environment: Be part of one of Sydney's best new venues.

• Team Emphasis: Join a team that values community, originality, and creativity.

And that's not all! Enjoy attractive staff benefits, including:

• Generous Discounts: 50% discount for you and 6 friends across all Ace Sydney food & beverage outlets (Kiln, Lobby, Loam, Good Chemistry).

• Global Room Rate Discounts: Benefit from exclusive discounts on Ace accommodations worldwide.

• Retail Perks: Access special discounts on Ace retail products.

• Work with Friends Bonus: Recommend a friend to work with us at Ace Sydney and receive a $300 bonus when they reach 90 days.

• Reward & Recognition: We offer a variety of programs and events designed to celebrate and acknowledge our team's hard work and dedication.

• Health & Wellbeing: Your wellbeing is our priority, with initiatives that support a healthy work-life balance, including access to a superior Employee Assistance Program (EAP).

• Community Engagement: We encourage giving back to the community by providing dedicated volunteer leave for employees to support causes they care about.

• Convenience & Perks: Enjoy the benefit of discounted staff parking, making your commute easier and more affordable.

The Gig

• Handling event inquiries and creating contracts and proposals

• Assisting in daily, weekly, and monthly reporting

• Preparing for client site inspections and meetings

• Maintaining accurate records in the CRM system, assisting with billing, and updating event orders

• Collaborating with internal teams and external partners to ensure flawless execution of events and marketing initiatives

• Managing digital content updates and assisting with community engagement efforts

• Supporting the Marketing & Community Manager with reporting, coordinating PR, photo shoots, and media requests

About You

• Exceptional time management and organisational skills

• Prior experience in a customer-facing role, ideally within a hospitality or hotel environment

• A strong understanding of marketing and sales processes, with the ability to coordinate events and manage content

• A collaborative, can-do attitude and a willingness to learn and adapt

• Excellent verbal and written communication skills

• Proficiency in Google Workspace or similar office applications

• A passion for the Ace Hotel brand and culture, with a desire to contribute to our dynamic team

• Previous experience in Delphi, Salesforce, Infor, Cvent, or Lanyon is a plus

Ace Hotel acknowledges the Gadigal people of the Eora Nation, the Traditional Custodians of this land. As one of the oldest living cultures on earth, we celebrate their age-old connections to Country along with the knowledge, determination, patience and generosity of all First Nations people. Past, present and future, this is Aboriginal land.