Sales Associate

Join the Excitement: New POP MART Store Opening in Melbourne CBD!

POP MART, founded in 2010, is a global leader in pop culture and art toys, dedicated to sparking passion and bringing joy to all. With over 250 stores and 1,687 Robo Shops across 23 countries, we are continuing to expand—and our next stop is the heart of Melbourne CBD!

We’re on the lookout for passionate and energetic team members to be part of our brand-new store opening. Whether you're looking to grow your career in retail or take your first step into the world of designer collectibles, this is an exciting opportunity to join a fast-growing brand during a major milestone.

Now hiring:

• Full-Time Sales Associates

• Part-Time Sales Associates

• Full-Time Senior Sales Associates

We are looking for individuals who:

• Are customer centric and love delivering fun, engaging experiences.

• Enjoy working in a vibrant, fast-paced retail environment.

• Thrive in a team and take pride in hitting targets and KPIs.

• Have a can-do attitude and a love for pop culture, collectibles and art toys!

Key Responsibilities:

• Deliver outstanding customer service by greeting and engaging with customers in a fun, authentic way

• Share brand stories and product features to help customers find their favourite characters and collectibles

• Upsell and cross-sell to support sales goals and store performance

• Operate the POS system accurately and efficiently

• Assist with visual merchandising, store cleanliness and replenishment

• Follow company policies, including loss prevention and operational procedures

• Support with stock handling (receiving, restocking, and inventory counts)

What you’ll bring:

• Excellent communication and interpersonal skills.

• Passion for customer service and retail sales.

• Quick learner with a keen eye for detail and product knowledge.

• Strong team spirit and a proactive, positive mindset.

• Reliability and flexibility to work weekdays, weekends and public holidays as needed.