Retail Store Manager – Vinnies Norwood

About the role

The St Vincent de Paul Society (SA) Inc (Vinnies) is seeking an experienced and motivated Retail Shop Manager to join our Norwood team. If you're passionate about retail, have a heart for service, and enjoy making a positive impact, this is the role for you!

In this role, you’ll help alleviate poverty and hardship across South Australia by ensuring the smooth operation of our store, delivering exceptional customer service, and creating a welcoming environment for all. This is an exciting opportunity to grow your retail skills while giving back to your community.

As the Retail Shop Manager, you will lead a team of staff and volunteers to achieve sales objectives and foster a positive customer experience.

What you'll be doing

• Oversee all aspects of store operations, including inventory management, visual merchandising, and customer service

• Lead, motivate and develop a team of volunteers and staff to deliver exceptional customer experiences

• Implement effective strategies to drive sales, profitability and operational efficiency

• Ensure compliance with all relevant policies, procedures and legal requirements

• Foster a positive, supportive and inclusive work environment

What we're looking for

• Proven track record in retail store management, preferably within the not-for-profit or charity sector

• Strong leadership and people management skills, with the ability to motivate and develop a team

• Excellent customer service orientation and the ability to deliver a consistently high level of service

• Keen commercial acumen and the ability to drive sales and profitability

• Retail fashion experience and an eye for styling and merchandising

• Strong problem-solving and decision-making skills

• Adaptable and able to thrive in a fast-paced, constantly evolving environment

• Alignment with the mission and values of the St Vincent de Paul Society

Special Conditions

• Employment is contingent upon satisfactory National Police Checks and pre-employment health checks.

• Weekend work will be required.

What we offer

A friendly, collaborative, and inclusive work environment

• NFP salary packaging (up to $15,900 tax-free) plus meals and entertainment benefits ($2,650)

• Staff discounts in-store

• Ongoing training and development opportunities

• Free and confidential Employee Assistance Program and other wellbeing and financial initiatives

• The chance to make a real impact through your role

About us

The St Vincent de Paul Society (SA) Inc (The Society) is a major international charitable and voluntary organisation that has been operating in South Australia since 1884. Our principal role is to provide for or alleviate the needs of disadvantaged people in the community. The Society is committed to addressing poverty and hardship through direct support and advocacy.

In South Australia, The Society has over 2,500 members and volunteers, 140 employees, 35 shops, 10 Fred’s Van locations, a Refugee and Asylum Seeker Service, and both Men’s and Women’s Crisis Centres. Our local member networks, known as Conferences, are active in over 56 communities across the state.

Together, we are all playing our part to create positive change. Our retail network is essential in this mission, as it raises crucial funds that allow us to provide these vital services and assistance to those in need.

Apply Now – Interviews are held as applications are received!

If this looks like the role for you, join us in making a meaningful impact in your community and be part of a team dedicated to supporting the Society fulfill its mission.

A position description is located at: https://www.vinnies.org.au/sa/get-involved/careers-sa

Inquiries can be forwarded to **@svdpsa.org.au

Please apply via SEEK, by uploading your resume and a cover letter addressing your suitability.

Applications close: Friday 9 May 2025