Retail Manager

The Retail Manager is responsible for overseeing the daily operations of a retail store to ensure smooth functioning, high levels of customer satisfaction, and achievement of sales targets. This role includes supervising staff, managing inventory, ensuring compliance with company policies, and creating a positive shopping experience for customers. The Retail Manager plays a critical role in driving store profitability and maintaining brand standards.

Benefits

• Competitive salary with performance-based incentives or bonuses
• Staff discounts on products and services
• Opportunities for career advancement and professional development
• On-the-job training and mentorship

Task & responsibilities

• Coordinating marketing campaigns and promoting the organisation’s offerings
• Enforcing workplace safety policies and ensuring adherence to regulatory standards
• Recording and tracking inventory usage and financial operations
• Creating and executing procurement and promotional strategies, including determining pricing structures
• Handling the business’s financial planning and expenditure control
• Managing the range of products offered, monitoring inventory levels, and establishing quality standards
• Assisting customers with purchases and providing guidance on product applications
• Supervising the hiring process, overseeing staff development, and managing workforce performance

Qualification & experience

• Relevant qualification and 1 year of Proven experience as a Retail Manager or in a similar role
• Strong leadership, interpersonal, and team management skills
• Excellent communication and customer service abilities
• Strong problem-solving, organizational, and time management skills