Retail Manager

We are seeking a motivated and experienced Retail Manager to oversee the daily operations of our McDonald’s restaurant. This leadership role ensures that high standards of customer service, food quality, and store performance are consistently maintained. The Retail Manager will manage staff, inventory, and sales, and ensure compliance with all company policies and relevant regulations.

Benefits

✔ Competitive salary package

✔ Supportive team culture and inclusive work environment

✔ Career development and training opportunities

✔ Discounts on meals and other staff perks

✔ A chance to grow with a globally recognised brand

Task & responsibilities

• Decide what food and drink items to offer, how much to keep in stock, and the level of customer service to maintain. 
• Develop and apply strategies for purchasing supplies, marketing promotions, and setting menu prices. 
• Advertise and promote the restaurant’s menu items to attract and retain customers. 
• Serve customers, upsell food and beverages, and provide guidance on menu choices and combos. 
• Keep accurate records of inventory and all sales and expense transactions. 
• Plan and manage the restaurant’s budget to ensure profitability. 
• Hire the right staff, provide training, and oversee their daily work and performance. 
• Make sure all operations follow workplace health and safety rules and standards.

Qualification & experience

• Diploma or Advanced Diploma preferred.
• Atleast 1 year experience in retail or hospitality management, preferably in a fast-food or quick-service environment. 
• Strong leadership and team management skills. 
• Excellent communication and customer service abilities. 
• Good knowledge of inventory and financial management. 
• Ability to work under pressure in a fast-paced environment. 
• Knowledge of workplace safety, hygiene standards, and food handling compliance.