Retail Manager

Royal International Groceries is seeking an experienced and motivated Retail Manager to oversee daily store operations, enhance customer experience, and drive business growth. This role requires leadership, strategic planning, and a strong commitment to quality service in a multicultural retail environment.

Benefits

Competitive Salary & Incentives – Attractive remuneration with performance-based bonuses.

Career Growth Opportunities – Clear pathways for advancement within the company.

Supportive Work Environment – A collaborative and inclusive team culture.

Training & Development – Ongoing learning programs to refine your skills and knowledge.

Job Stability – Secure employment within an established and growing organization.

Task & responsibilities

·  Overseeing Retail Operations: Manage daily store functions, ensuring smooth business activities and operational efficiency.

·  Stock & Product Management: Determine optimal inventory levels, product selection, and service standards to enhance customer satisfaction.

·  Strategic Planning: Develop and implement purchasing, pricing, and marketing policies to drive profitability and growth.

·  Sales & Customer Interaction: Guide customers in selecting products and services while providing expert advice on their usage.

·  Financial Oversight: Maintain accurate records of stock levels, transactions, and budget allocations for financial accountability.

·   Staff Supervision & Training: Lead the hiring, scheduling, training, and performance evaluation of team members to cultivate a productive workforce.

·  Compliance & Safety: Ensure adherence to workplace health and safety regulations, maintaining a secure environment for employees and customers.

·  Policy Development: Establish and refine operational policies and procedures to enhance business effectiveness.

·  Performance Monitoring: Analyze sales figures and financial reports to track progress and implement improvements.

·   Supplier Relations & Negotiation: Build strong partnerships with suppliers, negotiating contracts and pricing to optimize cost efficiency.

·   Marketing & Promotions: Plan and execute advertising campaigns and promotional activities to attract and retain customers.

Qualification & experience

• Excellent communication and problem-solving abilities, ensuring efficient interactions and resolution of challenges.
• Strong organizational skills, capable of managing and prioritizing multiple projects and initiatives effectively.
• At least one year of relevant experience in a similar role, demonstrating industry knowledge and hands-on expertise.
• Proactive and self-motivated approach, with a determined "can-do" attitude to tackle tasks with enthusiasm and efficiency.