Restaurant Manager

Benefits

Full-time Contract

Regular Barista course training by Toby Estate national coffee trainers

Sponsorship to the right candidate

Tasks & responsibilities

⁠•⁠  Manage and oversee the entire cafe operation

•⁠  ⁠⁠Deliver superior customer services and ensure good service by accepting feedback

•⁠  Plan new and update existing menus by consulting with the Head Chef and management

•⁠  ⁠Plan and develop the overall restaurant marketing strategy

•⁠  ⁠Organise to participate at local food events

•⁠  ⁠Respond efficiently to customer questions and complaints

•⁠  ⁠Organize and supervise shifts of floor staffs

•⁠  ⁠Recruitment and training of new employees, whilst evaluating staff performance.

•⁠  ⁠Estimate consumption, forecast requirements, and maintain inventory for daily restaurant service and special functions (as per the customer requirement)

•⁠  ⁠Manage supplies, control costing, and minimize waste

•⁠  ⁠Monitor operations and initiate corrective actions

•⁠  ⁠Implement innovative strategies to improve productivity and sales

Qualifications & experience

•⁠  ⁠Relevant qualification at the level of a Certificate III in management or higher

•⁠  ⁠The position requires the manager to have essential skills such as interpersonal skills, Organisational Skills, Customer Service Skills, Commercial Awareness, Problem Solving and Teamwork.

•⁠  ⁠Requirement to work on weekends

About Company

Our mission is to create a welcoming and inclusive space where customers can enjoy high-quality coffee, fresh food, and exceptional service. We are committed to sustainability, community engagement, and fostering a warm environment that feels like a home away from home.