Rental Sales Officer

Enterprise Rent-A-Car is seeking a part-time Rental Officer to join our Rockhampton Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply!

• Employee discounts on car hire globally
• Work for an international brand
• Join a driven and knowledgeable team
• Career growth within expanding business

About Us

We believe in strengthening our communities, serving our customers as if they were our family, and rewarding hard work. Enterprise Holdings is the world's largest car rental company with a global network that spans across more than 90 countries with more than 1.9 million vehicles - taking our customers wherever they need to go.

About the role

Primary responsibilities include:

• Customer Service at our Car Rental Counter
• Handle bookings and all customer phone enquiries
• Checking of vehicles prior to and on return of rental
• Cross-sales

About You

The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:

• Adaptive verbal and written communication
• Outstanding Customer Service
• Ability to identify customer needs and make sales
• Ability to learn and operate our point-of-sale software
• Strong attention to detail
• Organisation skills and ability to multi-task in a fast-paced environment
• Flexibility with willingness to learn and adapt
• Ability to follow process, procedures and maintain documentation

All applicants must holder a valid Driver's Licence. Successful candidates will be required to provide a Traffic History Check prior to commencement.

Job Type: Part-time

Pay: From $25.90 per hour

Benefits:

• Employee discount
• Referral program
• Travel reimbursement

Schedule:

• Evening shift
• Weekend availability

Supplementary Pay:

• Commission
• Overtime pay
• Penalty rates

Experience:

• customer service: 1 year (Preferred)

Licence/Certification:

• Drivers Licence (Required)

Work Location: In person