PT Front Desk/Receptionist for Mosman/Balgowlah Physio (experience preferred)

An exciting opportunity to be part of our growing Physiotherapy, Pilates and Exercise clinics. With an expanding clinic in Mosman and our purpose built Balgowlah clinic, we're looking for an Allied Health experienced part-time receptionist to work in Mosman and/or Balgowlah.

The Job

The successful applicant will work closely with our Physiotherapists to provide a high level of support within the team and exceptional service to our patients.

We run a busy, progressive and growing practice so you can be assured that no day is ever the same! This is a challenging position best suited to someone who is extremely efficient and capable of multi-tasking without getting flustered and will evolve with the role. 

You will report directly to the practice manager and director as part of our 12-person admin team, supporting over 30 therapists. 

As an integral member of our team, reliability and punctuality is paramount. 

Key Responsibilities

Your role will involve a strong administrative focus which will be task driven. You will be also be responsible for reception duties and will be required to deliver outstanding customer service to patients throughout your day. 

• Welcoming patients into the practice and creating a world class customer service standard

• Dealing with all enquiries in a friendly and informative fashion

• General reception duties including answering of calls, entering patient details and taking payments.

• Day to day management of our therapist’s schedules and electronic diaries

• Administration support to therapists and practice principals

• Stock ordering and control

• Liaising with third party payers

• Banking duties including petty cash, daily reconciliation and depositing

• Reporting to Practice Manager and Director

Essential and Desirable Skills

• Friendly, energetic and positive demeanor

• Previous customer service experience with exceptional service skills

• Previous experience in office management an advantage or able to show strong organisational skills and the ability to learn

• Well presented with excellent communication skills and phone manner

• Proficient with technology in our paperless office

• A can do attitude with high attention to detail

• A good problem solver with the ability to identify areas for improvement, make suggestions and implement change

• Self motivated with the ability to take ownership over all tasks

• Demonstrated initiative, organisation and time-management

• Previous knowledge of practice management software an advantage but not essential as training can be provided

What we offer:

A rewarding job in an established and progressive business that continues to grow based on our strong focus on team development and great customer service

• A great team who love achieving the best for themselves and their patients

• A positive and modern working environment in one of the leading Physiotherapy practices in Sydney.

• Access to our Clinical Pilates program and exercise classes

About SquareOne Physiotherapy

We are an established 30+ Physio team, working across multiple clinics, with an excellent "team first" and “performance” culture. We deliver contemporary sports, musculoskeletal, women’s health and exercise Physiotherapy to our fabulous local patients and look after several sporting teams within the area.

Our philosophy is to address patients presenting problems with the most up to date evidence based treatment methods, identify and remove their contributing factors and then deliver exercise based programs that will make them stronger, more resilient and less prone to injury in the future.

We have a large Clinical Pilates program with approximately 120 classes per week of reformer equipment, mat, pregnancy and mums and bubs. 

• We have a clinical strength and conditioning program, SquareOne Performance, which delivers strength, endurance and power based exercises in a gym setting for rehabilitation, sporting performance or injury prevention.

• SquareOne also powers our branded women’s health service “SquareOne Women’s Health” - currently made up of three Women’s Health Physios treating issues such as incontinence and issues reacted to childbirth.

Don't miss out on this fantastic opportunity to work in a highly rewarding job with a great team!!

Start date: Immediate.

Hours:

Part-time: 2-3 shifts per week with the ability to cover other shifts when required.

We prefer to employ staff that live locally.

To apply for this position please send your resume along with a covering letter detailing your experience and why you're the perfect fit for our team, to: ********@squareonephysio.com.au

Please note only short-listed candidates will be contacted. 
This role is a permanent and ongoing and only Australian Citizens or Permanent Residents will be considered and need apply.