Austin engineering
Product Support Advisor Paget – Mackay, QLD Region: AUSTRALIA
Paget, 4740, Mackay, Queensland
Full time
Posted 12/04/2025
Closes 26/04/2025
Product Support Advisor
Paget – Mackay, QLD (Region: AUSTRALIA
Austin/Mainetec are on the hunt for qualified and experienced engineering trade qualified individual for a full-time permanent opportunity to champion the delivery of our innovative products across multiple QLD sites for our clients within the mining and resources sector.
You will be responsible for the Southern and Central Bowen Basin Region, managing all sales from the quote through to delivery and after sales support, reporting to the Regional Manager QLD. This role will require regular customer site interaction for product inspection and support.
As a knowledgeable, and flexible boilermaker, you will make your mark in the QLD resources industry by representing a global and reputable engineering firm that do great things and keep the QLD economy moving.
About you
- A qualified and experienced Boilermaker, ideally with supervisor experience
- Hold a Boilermaker Trade Certificate in Heavy Fabrication or Engineering or similar (essential)
- Sound mine site experience including Rio Tinto approved and up to date inductions (desirable)
- Previous supervisory experience or desire to advance into supervisory roles when required on site
- Sound knowledge and experience in HME Fabrication
- Experience working on dump truck trays and excavator/loader buckets
- Experience fitting dump truck trays (desirable)
- Will be flexible, and adaptable to various mine site travel requirements around WA to support our products in the field, conducting repairs as required, offering advice and support (essential)
- Readiness to be on site when any new Austin product is being fitted to a machine
- Will have excellent communication and relationship building skills in liaising with site teams and supporting tray fitments
- Demonstrated understanding and commitment to safe working practices (mining and resource industry standards, preferred)
- Self-motivated, organized and reliable
About You
- 8/6 or 14/7 roster, FIFO from Perth only
- Accommodation and meals provided on site, travel to and from site organised for you
- Competitive rates paid weekly, plus casual leave loading
- Growth and Career Opportunities working in a global organization
- Retention bonus up to $2,500 after first 6 months, upon completion of probationary period; T&C’s apply
- Quarterly communications session covering our global and local business performance.
Other Benefits
- Weekly nominations for Worker of the Week (WoW), successful employees receive a $100 voucher to spend within our Bucket, Bodies and Benefits program (BBB)
- The chance to win $100 vouchers for safety reports
- We offer a referral bonus paid to employees who refer a new Welder or BM that successfully completes their probation
- Employee Benefits Program with discounts or cash back at over 400 retailers Australia wide to save on groceries, clothing, travels, accommodation and more
- Access to our Employee Assistance Program EAP / Free counselling sessions for you and your family