Principal Service Agreement Officer, Queensland Health

Take the next step in your career with this exciting opportunity within Healthcare Purchasing and System Performance. Support the Manager, Service Agreement Management to manage the development and maintenance of service agreements and of associated projects and initiatives such as the performance framework and amendment processes. This fixed term temporary full-time opportunity is based in Brisbane CBD.

As the Principal Service Agreement Officer, you will support the Manager, Service Agreement Management to manage the development and maintenance of service agreements and of associated projects and initiatives such as the performance framework and amendment processes. 

What you'll do

You will undertake and coordinate preparatory work required to support the Director in the development and maintenance of service agreements which drive HHSs to deliver best value in terms of cost effectiveness, care quality and innovative approaches to the delivery of services. You will establish and maintain professional working relationships with HHS and Department of Health managers to understand critical issues in relation to the Service Agreements and facilitate appropriate responses and keep the Director, Service Agreement Management apprised of key issues and progress of the service agreements, performance management framework, and amendment processes. You will support the Manager – Service Agreement Management to manage the development and maintenance of service agreements and monitor and manage performance to ensure the services specified and funding provided are being delivered in accordance with the terms of the service agreement.

About you

We are searching for someone with:

• Ability to analyse and interpret complex data
• High level oral and written communication skills, including the ability to:
  • Compile complex reports, briefs, correspondence and submissions
  • Establish and maintain effective working relationships with a range of clients and stakeholders
  • Negotiate outcomes and effectively represent the interests of the Department
  • Cultivate productive working relationships, partnerships and teamwork
• Advanced skills using software for data analysis, project management and consultation (e.g. MS-Excel, MS-Project and MS-Visio) and the ability to quickly develop skills in the use of other software programs if required.
• Sound knowledge of strategic priorities and national/state performance requirements.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 / 36.25 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Ready to apply?

For further information on how to apply please review the attached Role Description.