IBA Retail Asset Management Pty Ltd

Office Manager (General Retail)

$75,000 - $80,000 Annual

Tennant Creek, 860, Northern Territory

Retail & Consumer Products / Management - Department/Assistant

Full time

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Posted 25/06/2025
Closed 25/07/2025

 Looking for a Challenging Retail Career Opportunity in the Northern Territory? 

Join Our Team in one of Two Business Locations in Tennant Creek.

If you’re ready to join a dynamic team and make a difference in the local community, we want to hear from you. 

Tennant Foodbarn is seeking experienced Office Managers to apply and mature their skills founded on diverse work and life experiences. We are seeking to fill  (2) positions across two business locations ; IGA Tennant Creek (Supermarket) and BP Complex Tennant Creek (24 hour Roadhouse).

 

JOB TITLE:                  Office Manager (General Retail)

REPORTING TO:          Store Manager

SALARY RANGE:         $75,000 - $80,000           

HOURS:                        Full Time (38 hours per week, plus reasonable additional hours as required) 

LOCATION:                 IGA Tennant Creek

SUMMARY:

Reporting to the Store Manager, the Office Manager is responsible for the smooth operation of the office and providing a high level of bookkeeping, day to day office management and general clerical support to the store manager and the accounting team This is a hands-on roles which requires professionalism, interpersonal skills and strong attention to detail. 

ACCOUNTABILITIES:

Office Managers are accountable for:

  • Efficient and effective operations of administration office;
  • Employee management including recruitment, onboarding and rostering, 
  • Ensure high level of customer service and satisfaction;
  • Compliance with state/territory laws and regulations;
  • Lead by example to continue to create a positive, inclusive and safe workplace and culture; and ensure compliance with occupational health and safety regulations.
  • Promoting and embracing minority representation inclusive of Indigenous people.

Benefits

  • Flexible Work Hours
  • Career development opportunities
  • Inclusive and Diverse Working Environment
  • Employee Discounts
  • Company-Assisted share housing can be negotiated (limited availability)
  • Guaranteed fulltime hours 
  • Paid time off (4 Weeks Annually)
  • Superannuation contributions
  • VISA & relocation support (sponsored nominees only)

Task & responsibilities

Financial

  • Daily balancing of safe and till floats.
  • Ensuring the security of cash at all times.
  • Order change requests where necessary.
  • Daily banking, receipting of daily banking in POS system and creation of daily takings import file. 
  • Forward new customer credit applications as approved by the store manager to the accounting team.
  • Collate weekly customer tax invoices and forward to the accounting team.
  • Collate customer purchase orders for the week and forward to the accounting team.
  • Forward store use / Donations receipts for the week to the accounting team.
  • Provide closing stock figures weekly and for end of each period.
  • Forward supplier statements to the accounting team.
  • Liaise with Department Managers, Customers and suppliers as required.
  • Other assistance to the accounting team as required.

HR/Payroll

  • Manage employment packs for new employees.
  • Manage induction of new employees.
  • Coordinate leave forms and any changes to employee information.
  • Post Tax File Declarations for employees to the ATO.
  • Updating and maintaining employee payroll records.
  • Provide training in use of BURPS system.
  • Advise accounting team of any team members that have terminated.
  • Manage workers compensation claims by employees.
  • Manage apprentices and claims with the relevant apprenticeship boards.
  • Order and maintenance of team uniforms, name badges, PPE etc.

Other

  • Check PO Box for mail and distribute to appropriate team member.
  • OH&S Officer and arranging monthly meetings and site checklist.
  • Other assistance to the Store Manager and Accountant as required.

Qualification & experience

MANDATORY QUALIFICATIONS:

There are no mandatory requirements for this position.

At least three years of relevant experience in a similar role is preferred.  

REQUIRED COMPETENCIES:

  • Demonstrated knowledge of bookkeeping principles and procedures. 
  • Strong MS Office skills.
  • Numerical ability and data entry skills. 
  • Attention to detail. 
  • Excellent communication skills. 
  • Ability to work to deadlines. 
  • Understanding of payroll legislation and processes. 
  • Ability to interpret awards and relevant legislation. 
  • Customer service focus. 
  • Ability to work across a 7 day rotating roster.

ADDITIONAL FACTORS:

The appointee will be required to:

  • Comply with IRAM's Code of Conduct;
  • Observe all legal and safety obligations of the organisation;
  • Be available to work outside normal business hours (as required);
  • Attend further training (as required);
  • Operate in a semi-autonomous manner within ethical and IRAM guidelines, under the broad direction of the Store Manager;
  • Work as a part of a team by acting cooperatively, sharing knowledge, being constructive and flexible; and
  • Strive for excellence, continuous improvement and efficiencies in everything we do. 
  • Demonstrate high level of interpersonal, relationship and communication skills;
  • Demonstrate knowledge of and willingness to commit to and work within IRAM's Values and Behaviours;
  • Show commitment to IRAM’s purpose by expressing to others the positive value and benefits of our work;
  • Strong problem solving skills;
  • Work as a part of a team by acting cooperatively, sharing knowledge, being constructive and flexible; and
  • Strive for excellence, continuous improvement and efficiencies in everything we do. 

About Company

IBA Retail Asset Management Pty Ltd (IRAM) is the legally nominated management company of the retail assets owned by Tennant Foodbarn Partnership.

IRAM Pty Ltd, a 100% owned subsidiary of Indigenous Business Australia (IBA), was established in 2015 to provide professional retail management services for Indigenous-owned retail assets across Australia. At IRAM, we believe that location should never limit quality or opportunity. Through strategic planning, innovative solutions, and a community-first approach, we are transforming retail services in regional and remote Australia—delivering both meaningful community outcomes and sustainable economic growth.

Your application will be processed by IRAM on behalf of Tennant Food Barn Partnership.

Tennant Foodbarn Partnership was formed in 2008 between two partners; Julalikari Council Aboriginal Corporation(JCAC) and; Indigenous Business Australia (IBA).

The partners hold a 50/50 ownership of two retail businesses in Tennant Creek Northern Territory; the IGA Supermarket, and the BP Complex Roadhouse.

Julalikari Council Aboriginal Corporation (JCAC)

As one of the largest Aboriginal and Torres Strait Islander corporations in Australia, with a history stretching back more then 30 years, JCAC has a long and proud record of community service delivery in Tennant Creek and the broader Barkly region.

The corporation grew out of the Warumungu Papula organisation, formed in 1974. Its primary purpose then, as it remains today, was to alleviate poverty and improve the wellbeing of the Aboriginal people of Tennant Creek and surrounding homeland communities.

Indigenous Business Australia (IBA)

IBA was established in 1990 by the Australian Government to improve economic development opportunities for Aboriginal and Torres Strait Islander people across Australia. IBA is an integral partner within the Government’s Indigenous Economic Development Strategy, which seeks to close the gap between Indigenous Australians and other Australians’ standard of living.

IBA's objective is to provide quality leadership in facilitating and enabling Aboriginal and Torres Strait Islander engagement in the wider economy.

Tennant Creek IGA

The Tennant Creek IGA Supermarket was purchased in 2008 in partnership between IBA & JCAC.

The store provides a sustainable income stream and employment opportunities for local people. It was rebranded to IGA (previously Food Barn) in 2016, delivering significant cost savings and improved products and services to the local community. A brand-new store was built from the foundation up and was completed in March 2022. IGA Tennant Creek is now a modern, full range supermarket with an on site deli, butcher and bakery.

Keep up to date with IGA Tennant Creek: follow us on social media!

Facebook

https://www.facebook.com/TennantCreekIGA

Instagram

https://www.instagram.com/tennantcreekiga/

BP Complex Tennant Creek

In 2019, IBA invested in the Tennant Creek BP Service Station; alongside Julalikari Council Aboriginal Corporation.

The BP Service Station is open 24 hours, providing fuel, takeaway food, and essential groceries, including fresh produce like bread, eggs, milk, meats, and renowned coffee. Team members can enjoy a capped-price barista made coffee*

Upgrades completed in 2025 saw the refresh of the site’s interior. Guests can now enjoy some of the best restrooms along the Stuart Highway.

Keep up to date with BP Complex Tennant Creek: follow us on social media!

Facebook

https://www.facebook.com/BPTennantCreek

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