Office Manager

We are seeking a highly organised and proactive Office Manager to oversee administrative and operational functions in a busy transport and logistics company. The ideal candidate will manage daily office tasks, support driver scheduling and compliance, handle customer inquiries, and coordinate with internal teams to ensure smooth delivery operations. This role requires strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment.

Benefits

• Competitive Salary: Attractive remuneration package, including performance bonuses.
• Career Growth: Opportunities for professional development and career advancement.
• Supportive Work Environment: Collaborative and inclusive culture.
• Work-Life Balance: Flexible working arrangements.
• Employee Benefits: Comprehensive health benefits and regular team-building activities.

Task & responsibilities

• Assisting in planning and regularly reviewing office processes to improve efficiency and align with transport service standards and operational priorities.
• Organising staff rosters, office space, and allocating resources such as communication tools, transport scheduling systems, and driver records.
• Delegating daily administrative and logistics support tasks to staff and tracking their progress to ensure timely completion.
• Maintaining accurate records related to transport jobs, client accounts, vehicle logs, and compliance documents.
• Coordinating with operations managers, fleet supervisors, external vendors, and clients to streamline communication and resolve logistical or administrative issues.
• Overseeing the upkeep of office facilities and ensuring transport equipment, IT systems, and driver amenities are functioning properly.
• Monitoring and enforcing workplace health and safety practices in the office and ensuring safety procedures are followed across logistics operations.
• Ensuring all administrative and operational practices adhere to government regulations, transport compliance requirements, and company policies.
• Managing staff functions including recruitment support, training coordination, payroll processing, performance evaluations, and general HR administration.

Qualification & experience

• Any diploma or advanced diploma preferred.
• At least 1 year previous experience in office management, in the transport or logistics sector. 
• Strong organizational and multitasking skills. 
• Proficient in Microsoft Office and logistics software systems.