IT Business Partner

IMMEDIATE START

About Us

Tasty One is a proud family-owned and operated business in it's 3rd generation. We are passionate leaders in our field of fruit and vegetable processing who love to help our customers thrive in business . We supply many of Australia's major food manufacturers and large-scale catering businesses. Our relationship with national growers means we can manage supply for our customers all year-round. Hard working with strong values, we continue to invest in innovations and research to continuously improve the quality of our products and services in a growing market.

About the role
Tasty One Pty Ltd is seeking a proactive and versatile IT Business Partner to join our team. In this role, you will be pivotal in managing and optimizing our core business systems, including HubSpot, SharePoint, MYOB, and Ostendo Software, while ensuring the smooth operation of our on-premise server. You will also serve as the primary point of contact for our external IT support company, fostering a strong and collaborative relationship, and playing a crucial role in maintaining and enhancing our cybersecurity posture.

What you'll be doing:

Business Systems Management:

• Oversee and optimize the performance of core business systems such as HubSpot, SharePoint, MYOB, and Ostendo Software.

• Ensure system integrations are functioning effectively and troubleshoot issues as they arise.

• Implement system updates, patches, and configuration changes to improve efficiency and functionality.

Server and Network Management:

• Manage and maintain the company's on-premise server, ensuring it runs smoothly and securely.

• Perform regular server maintenance and updates in collaboration with the external IT support company.

• Troubleshoot server-related issues and implement solutions to minimize downtime.

Collaboration with External IT Support:

• Act as the primary liaison with the external IT support company, ensuring effective communication and timely resolution of IT-related issues.

• Build and maintain a strong, collaborative relationship with the IT support team, ensuring alignment with business goals and IT needs.

Cybersecurity Management:

• Assist in maintaining and enhancing the company’s cybersecurity posture, including managing firewalls, access controls, and data protection measures.

• Ensure that best practices for cybersecurity are followed across all systems and that any potential vulnerabilities are proactively addressed.

IT Support & Troubleshooting:

• Provide internal technical support to staff, assisting with troubleshooting and resolving IT-related issues in a timely manner.

• Manage the escalation of complex issues to external IT vendors and ensure follow-up and resolution.

Documentation & Reporting:

• Maintain accurate and up-to-date documentation on IT systems, processes, and troubleshooting steps.

• Generate regular reports on system performance, incident management, and cybersecurity status for senior management.

What we're looking for:

Experience:

• Proven experience in an IT coordinator or IT support role, particularly in managing business systems and IT infrastructure.

• Hands-on experience with HubSpot, SharePoint, MYOB, and Ostendo Software is preferred.

• Experience with on-premise server management, network configurations, and working with external IT support vendors.

Technical Skills:

• Solid understanding of networking, server management, and cloud-based technologies.

• Knowledge of cybersecurity principles and practices, with a focus on protecting sensitive data and preventing threats.

• Strong troubleshooting skills, with the ability to identify and resolve IT issues efficiently.

Communication & Collaboration:

• Strong communication skills, with the ability to collaborate with both technical and non-technical teams.

• Excellent problem-solving and organizational abilities, able to manage multiple priorities and projects effectively.

Education & Certifications:

• A degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.

• Relevant IT certifications (e.g., CompTIA, Microsoft Certified, or cybersecurity certifications) are a plus.

What we offer

At Tasty One, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:

• Competitive salary and commissions structure

• Opportunities for career development and progression

• Comprehensive training and ongoing professional development

• Flexible work arrangements and work-life balance initiatives

• Access to health and wellbeing programs

About us

Tasty One is a leading provider of innovative food products, serving customers across Australia. Our mission is to create delicious and nutritious food that brings people together. We pride ourselves on our commitment to quality, sustainability and exceptional customer service. Join our team and be a part of our exciting growth journey.

Apply now to become our next IT Business Partner and contribute to the success of Tasty One.