Infrastructure Administrator

About the role:

At Box Hill Institute, we're on an exciting transformation journey. Our Infrastructure team is adopting a new strategy to become more future-focused, with innovative system implementations and a renewed focus on asset sustainability. This is a fantastic opportunity to join us and be part of our dynamic new future.

We have an exciting opportunity to work at Box Hill Institute as our Infrastructure Administrator. This is a full-time, ongoing opportunity based at our Box Hill Campus. This position reports directly to the Manager Business Administration & Space Planning, and sits within the Infrastructure work area of the Chief Operating Officer division.

What you'll do:

• Provide Infrastructure Customer Service and first point of contact for BHI students, employees and contractors
• Support administrative requirements of the Infrastructure Team
• Ensure Timetabling support is provided to Faculty and Students
• Optimise the use of space throughout BHI
• Apply continuous improvement to the technology, systems and processes that support the work of the Infrastructure Team
• Ensure accurate and timely records are maintained
• Work collaboratively and professionally with all Infrastructure team members and other internal and external stakeholders

About you:

• Your values align to ours. Together we are curious, trustworthy and compassionate.
• Strong administrative skills
• Self-starter with a proactive approach to continuously improving services
• Strong attention to detail
• Victorian Working with Children Check clearance
• National Police Check clearance

Qualifications and experience:

• Relevant Degree with work experience in timetabling coordination and administration within a service-oriented environment, or a suitable combination of lesser qualifications and significant relevant experience.
• Significant experience in timetabling using timetabling software such as Celcat
• Experience in providing high-level customer care in an administrative role
• Ability to liaise with stakeholders and analyse issues from different perspectives and recommend workable solutions to problems
• High level of interpersonal, verbal and written communication skills, with demonstrated experience in preparing high quality, accurate correspondence and reports to stakeholders
• Proficiency in all MS Office applications for a range of tasks including but not limited to, generating letters, reports and database management (intermediate to advanced)

About us:

We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.

Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various external sites in Victoria.

We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.

Staff benefits:

We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. This includes but is not limited to:

• Flexible work arrangements
• On-site parking
• Career progression opportunities and reward & recognition programs
• Generous leave options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave and up to 14 weeks paid Parental Leave
• Access to health & wellbeing benefits and resources, including FREE flu-vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts
• Novated leasing and salary packaging
• Support student learning at our Barbershop with $5 haircuts, shaves and grooming as well as discounted treatments at our Day Spa and Beauty Salons located at our Elgar campus
• Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming

APPLY NOW

All applications must be submitted online and include a cover letter and current resume.

For specific enquiries relating to this position, please contact Leanne Hickey via ********@boxhill.edu.au.

Applications close: 9:00am, Friday 9 May 2025

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.

Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone's responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute's Child Safety Policy and Procedures. All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense.

Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute's pre-conditions for employment.

Box Hill Institute reserves the right to withdraw an advertised position at any stage.