Inbound/Outbound Call Centre Consultants

Motorama is seeking Inbound/Outbound Customer Care Consultants to join our passionate and professional team in a permanent full-time capacity. Our Customer Care Consultants generate business by assisting with inbound and outbound calls, service bookings and general enquiries.

Our mission is to provide our customers with a can do, cool, guest experience, every day, every time!  That's where you come in!  

Why would you want to work for us?

At Motorama, we have great employee benefits and work environment that includes:

• Ongoing training provided on a regular basis

• Excellent team culture working in an environment where we prioritise professionalism, fun, care and customer experience

• Large, growing company with excellent market reputation 

• Real career progression opportunities, with a company that takes promoting and developing our people very seriously

• Great employee benefits and discounts on vehicles, parts and servicing!

To work with us, we’re looking for:

• Exceptional customer service skills 

• Experience in an inbound and outbound call centre

• Excellent communication skills, particularly via telephone

• Enthusiastic and motivated personality

• Must be a team player who can also work autonomously

• Ability to deal with varied personalities and responses on telephone; ability to overcome objections

• Be willing to provide consistent, accurate and outstanding service to customers; must be able to remain calm and focused when dealing with angry or dissatisfied customers

• Make calls in a positive, cheerful and helpful manner

• Able to complete call campaigns within the required time frame

About the company:
Motorama believes that our future strength and growth is strongly dependent on our people. We pride ourselves on our values and customer service AND it shows in the way we do business. Our mission is 'To provide our customers with a can do, cool, guest experience, every day, every time.'
  
Apply now!

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