Travel Trade Recruitment

Inbound Travel Operations Manager

North Sydney, 2060, Sydney, New South Wales

Full time

Posted 12/04/2025
Closes 26/04/2025

Are you a hands-on, experienced travel professional looking to take the next step in your career? We're seeking an Operations Manager to lead a small, passionate team specialising in delivering unforgettable group travel experiences. This senior-level position plays a key role in overseeing operations and ensuring seamless delivery for international guests, with a strong focus on the European market.

This full-time role is perfect for someone who thrives on leadership, logistics, and elevating the customer experience.

Key Responsibilities

  • Lead and manage a dedicated team of Tour Coordinators, ensuring timely delivery of high-quality group tours
  • Build and maintain strong relationships with suppliers, negotiating contracts and maintaining high service standards
  • Coordinate coach logistics, working closely with transport operators, drivers, and tour guides
  • Troubleshoot and resolve operational issues that arise during tour execution
  • Manage tour budgets, identify efficiencies, and maintain profitability without sacrificing quality
  • Collaborate with the Managing Director to meet annual targets and strategic goals

What We're Looking For

  • Previous experience in tour operations or travel management (inbound preferred)
  • Strong leadership and communication skills with a proactive approach to problem-solving
  • Solid knowledge of the Australian tourism market and suppliers
  • Ability to work under pressure and adapt to changing circumstances
  • Familiarity with Tourplan is advantageous
  • German language skills are a bonus
  • A strong work ethic, attention to detail, and a desire to grow within the business

✨ What's On Offer

  • Full-Time Role with long-term career growth and development opportunities
  • Hybrid Flexibility - Enjoy 1-2 days of working from home each week
  • ✈️ Travel Perks - Access exclusive industry discounts and exciting familiarisation trips
  • Birthday Leave - Celebrate you! Enjoy a paid day off on your birthday after your first year
  • Supportive Culture - Join a multicultural, friendly, and collaborative team that values your contribution
  • Competitive Salary - $90-100K + super - based on experience and expertise
  • Meaningful Work - Help deliver unforgettable travel experiences for international visitors across Australia


Ready to Elevate Your Travel Career?

Join a passionate team that values your industry expertise and language skills. Click "Apply Now" to submit your application, or reach out to Bree for a confidential conversation on (02) 9119 8*** or via ****@traveltraderecruitment.com.au

Please note: Only applicants with full Australian work rights will be considered.

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