ICT Software Tester

ICT Software Tester
Project Delivery Services | Sydney

ICT Software Tester

Location: Open for candidates from Sydney/Melbourne

Hire Type: Full-time /Permanent role

Simplus is a fast-growing, global Salesforce Implementation Partner. Our team of more than 600 represents 17 nationalities and 20 languages on four continents. Our goal is to help medium to enterprise organisations improve, innovate and grow through advisory, change management all on the Salesforce Platform. At Simplus, culture comes first. Guided by our values of stewardship, critical thinking, and an underdog spirit, we place ideas in front of titles, value diversity, and continually strive to serve our customers and each other.

Description:

Develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyse and resolve system problems and performance issues, and test the behaviour, functionality and integrity of systems.

Tasks

• scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation
• identifying variations and potential high risk areas in securing adherence to standards and procedures
• recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
• communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
• assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
• developing, conducting and providing technical guidance and training in application software and operational procedures
• analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
• testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
• performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
• creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems

This job description is a close guideline as to what you will be asked to do in your role. It is not exhaustive and you may be asked to contribute to work outside of what is set within this document. Simplus is able to ask you to work outside of this remit within reasonable direction.