Key Responsibilities:
- Develop and implement quality assurance (QA) plans, policies, standards, and procedures to ensure consistency and compliance across ICT systems, software, and environments
- Conduct comprehensive audits and assessments of systems and infrastructure to identify non-compliance with QA standards, regulatory requirements, and accreditation frameworks
- Design, execute, and oversee both manual and automated tests to validate system functionality, security, and performance
- Identify and analyze quality issues, develop corrective action strategies, and drive continuous improvement initiatives
- Collaborate with cross-functional teams, including software developers, infrastructure engineers, and project managers, to ensure adherence to QA best practices throughout the development lifecycle
- Maintain accurate and up-to-date QA documentation, including test plans, test cases, and issue tracking reports
- Monitor quality metrics and system performance trends to inform decision-making and risk mitigation strategies
- May provide leadership, guidance, and supervision to QA team members, promoting adherence to standardized procedures and fostering professional development
Reporting:
The ICT Quality Assurance Engineer reports directly to the Manager.
Working Hours:
Full-time role: Monday to Friday, 9:00 am – 5:00 pm.
Qualifications:
A bachelor’s degree or higher in Information Technology, Computer Science, Software Engineering, or a related discipline
Experience:
At least 5 years of relevant experience in quality assurance, system testing, or a similar role may be accepted in lieu of formal qualifications
Required Skills:
- In-depth understanding of QA methodologies, tools, and processes across software and infrastructure environments
- Proficiency with automated testing frameworks and tools (e.g., Selenium, JUnit, TestNG, Postman)
- Experience with version control systems (e.g., Git), CI/CD pipelines, and defect tracking tools (e.g., Jira, Bugzilla)
- Knowledge of system and software compliance standards, such as ISO 9001, ITIL, or other regulatory frameworks
- Strong analytical, documentation, and communication skills
- Ability to work independently or within a team environment while managing multiple projects and deadlines
- Familiarity with Agile/Scrum methodologies is a plus
- Certifications such as ISTQB, CSTE, or equivalent are highly desirable
Performance Goals:
- Ensure consistent delivery of high-quality, secure, and compliant ICT systems
- Proactively identify and resolve quality issues, reducing defect rates and improving system stability
- Maintain thorough QA documentation and uphold industry standards across all QA activities
- Support continuous improvement initiatives that enhance software and infrastructure reliability
If you’re a quality-focused ICT professional with a passion for system integrity and performance, we invite you to apply. Please send your resume to [email protected]
About Company
Shoolin Consultancy Pty Ltd is an innovative Australian resourcing and ICT consultancy firm, committed to delivering dependable and tailored ICT solutions. We are currently seeking detail-oriented and experienced ICT Quality Assurance Engineers to ensure the reliability, compliance, and performance of our ICT systems and solutions through rigorous quality control processes.