Gateway Management Services Pty Ltd

Human Resource Adviser

$75,000 - $95,000 Annual

Wangaratta, 3677, Victoria

Human Resources & Recruitment / Management - Internal

Full time

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Posted 25/06/2025
Closed 25/07/2025

  • Provide advice and support to internal staff and management on HR policies, procedures, and employment matters.
  • Coordinate and support the internal recruitment and selection process, including job posting, screening, and onboarding.
  • Assist in the development, implementation, and review of internal HR policies and procedures to ensure alignment with Fair Work and national employment standards.
  • Support the performance review and employee development programs.
  • Manage and respond to workplace grievances, disciplinary processes, and conduct investigations where necessary.
  • Collaborate with teams across departments to promote a positive workplace culture and drive employee engagement initiatives.
  • Maintain accurate and confidential employee records and HRIS data.
  • Ensure compliance with industrial relations frameworks and support audit and reporting obligations.

Benefits

  • Competitive salary package
  • Opportunities for professional development and training
  • Supportive and inclusive team culture
  • Recognition and reward for outstanding performance
  • Internal career progression opportunities

Task & responsibilities

  • Provide accurate and timely HR advice to internal managers and staff
  • Support the recruitment and onboarding process for internal roles
  • Develop and implement internal HR policies and procedures
  • Manage employee relations, including grievances, investigations, and disciplinary actions
  • Coordinate and monitor performance management processes
  • Maintain employee records and ensure HR data accuracy in HRIS systems
  • Contribute to workforce planning and organisational development initiatives
  • Support internal learning and development activities
  • Ensure compliance with Fair Work and relevant legislation
  • Promote a positive, inclusive, and high-performing workplace culture

Qualification & experience

  • Bachelor or higer degree in Human Resources, Business, or a related field
  • Minimum 1 year of experience in an internal HR role
  • Strong understanding of Australian employment legislation and HR best practices
  • Proven experience in recruitment, employee relations, and policy implementation
  • Excellent written and verbal communication skills
  • Strong problem-solving and conflict-resolution abilities
  • Ability to manage multiple tasks and maintain confidentiality

About Company

We Located in Victoria’s High Country, our AAA rated 4.5 star hotel offers 77 suites and apartments, a signature restaurant, bar and lounge, state of the art conference and event facilities, heated pool, spa, sauna and gym, express check-in and 24 hour reception.

We are global award winners! In April 2023 we were awarded The Choice Hotels Asia Pac Quality Hotel of the Year and in May we were recognised as the International Quality Hotel of the Year at the Choice Hotels International Convention. To have emerged victorious ahead of more than 300 Quality Hotels spanning Europe, Asia and Canada (for the second time!) is an amazing accolade, and one of which our whole team is extremely proud.

We were thrilled to be awarded Regional Hotel Restaurant of the Year 2021 and Regional Accommodation of the Year at the 2021 and 2022 TAA Victoria AAoA, State Awards for Excellence.

We are global award winners! In April 2023 we were awarded The Choice Hotels Asia Pac Quality Hotel of the Year and in May we were recognised as the International Quality Hotel of the Year at the Choice Hotels International Convention. To have emerged victorious ahead of more than 300 Quality Hotels spanning Europe, Asia and Canada (for the second time!) is an amazing accolade, and one of which our whole team is extremely proud.

Complimentary electric charging for guests with a Tesla motor vehicle is provided through two 32 amp Tesla HPWC stations.

We are perfectly located within minutes drive by car or a short cycle of acclaimed wineries, artisan producers and providores; convenient to the winter snow and multiple golf courses, and only a few kilometres from Glenrowan, site of Ned Kelly’s last defiant stand.

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