Guest Experience Host & Face to Face Lead Generator | Ramanda Resort

Go Where Joy Is In The Journey

Discover a career fuelled by possibility at Travel + Leisure Co.  If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Golden Beach team today as a Guest Experience Host

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Professional development funding

• Discounted hotel stays across Australia, Fiji, New Zealand

• Great career development opportunities

• Monthly, Quarterly and Yearly Recognition Programs

How You'll Shine

As a Guest Experience Host, you will be at the forefront of creating memorable experiences while driving sales. Your primary responsibilities will include:

• Generating sales appointments for our sales centers located at our amazing resort

• Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered

• Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process

• Clearly articulating the benefits of travelling within the Wyndham Destinations community

• Meeting targets and KPIs as set by the business

What You'll Bring

To be successful in this role, you will be:

• Genuine passion for customer service and the local area

• Excellent communicator with strong interpersonal skills

• Enthusiastic, self-motivated and positive individual

• Immaculate presentation and professional grooming standards

• High levels of computer literacy

• Previous experience with a PMS system (Opera) advantageous

• Have the ability to recognize and solve problems in the workplace

• Ability to work a flexible schedule, including nights, weekends, public and school holidays.

• Drivers Licence needed

• RSA Needed