Cherry Moon General Store
Annandale, 2038, Sydney, New South Wales
Full time
Posted 14/04/2025
Closes 28/04/2025
Cherry Moon General Store is hiring a Full time Front Of House Manager role in Annandale, NSW. Apply now to be part of our team.
Cherry Moon General Store is unlike any other bakery. We ride the wave of wild fermentation and flames. We cook from the heart & soul. If you resonate with this, we are looking for you!
We are currently looking for an experienced Retail Manager to lead the team and manage day-to-day operations in store and online. The manager will work alongside the owner to help build the business through creative ideas, marketing, revenue building and reporting.
Ensure a safe and welcoming environment for customers and staff members
Lead and maintain a high level in service standards and implement training as needed
Overseeing the timely provision of products and services, and the replenishment of stock
Ensuring all products sold meet high quality store standards
Ensuring all staff provide best practice customer service to every customer
Addressing any customer service issues as they arise
Ownership of FOH rostering & budgets
Collaborating with owner and lead chefs on menus & products
Creation and implementation of operational procedures
Co-ordinate regular management / team meetings
Ownership of POS system - ensure correct pricing, products and efficiency
Establish reporting and KPIs
Assisting owner in developing the business to sustained profitability
Inventory control
Management of stock levels and stocktaking
End of day reporting/cash up and weekly reporting
Budget control
Creative input to marketing strategies
Ensure the business WHS policy and hygiene and cleanliness practices are upheld
Manage the *****@cherrymoon.com.au email account
Monitor online google reviews when required, and responding to poor reviews and complaints in a timely manner
Management of the Cherry Moon online shop