Field Service Engineer

Are you a problem-solving enthusiast with a passion for technology? Do you thrive in dynamic environments and enjoy working hands-on? If so, we have an exciting opportunity for you to become a vital part of our team at Mediquip as a Field Service Engineer. 

 About Mediquip 

Mediquip is an Australian-based provider of quality medical products and services across the healthcare, veterinary, simulation, and dental sectors. Since 1983, we have built a professional and reliable reputation throughout the healthcare industry, and pride ourselves on having developed and maintained Quality Assurance Standards and Practices which we believe to be the basis of our success. 

 Our team provide high-quality, efficient service to our customers and in return, we aim to ensure all employees feel pride in their work and enjoy a long and mutually satisfying career. We have offices across Brisbane, Sydney, Melbourne, Adelaide and Perth. 

 The opportunity 

As a Field Service Engineer, you will be a crucial liaison between our customers and our technical teams. Your role will involve diagnosing, troubleshooting, and resolving technical issues that our customers encounter with our products. You have the chance to work-onsite collaborating directly with clients to execute installation, service, repairs, and testing of equipment used in biomedical and medical diagnostics which would include medical gas systems, patient monitoring, microscopes used for surgery, laboratory and medical research, digital imaging systems and histology-specimen preparation systems to our customers. 

This role is based in our Brisbane (Loganholme) office however requires day-to-day travel as well as occasional overnight stays. 

This role will be responsible for:

• Conducting routine preventative maintenance, safety & performance testing, and area testing functions of medical equipment within hospitals, vet clinics, medical centres and more. 

• Attending service breakdown call-out requests. 

• Maintaining timely and accurate administrative records of all service work.

• Providing quality customer service to ensure continued customer satisfaction. 

• Assisting in the training of fellow technicians where required. 

 About you

The right person will be able to demonstrate / have experience with:

• Trade certificate in Electronics or Instrumentation, or equivalent. 

• Minimum 3 years’ experience in Biomedical service and/or Scientific Instrumentation

• Valid Australian driver’s licence

• Strong fault-finding and mechanical/electronic aptitude

• Analytically minded with strong problem-solving abilities

• Ability to travel interstate 

 What’s in It for you:

• Join an established, reputable, and supportive organisation

• Vehicle allowance & fuel card plus company mobile phone

• 5 weeks leave after 5 years of service

• On-site parking

• Work alongside a dedicated, collaborative team in a dynamic and culture-focused work environment

 Get to know us at

https://www.mediquip.com.au/