Link Group
eMarketing Specialist
Docklands, 3008, Melbourne, Victoria
Accounting
Full time
Posted 11/04/2025
Closes 25/04/2025
The role of the eMarketing Specialist is to Analyse, Design, Develop & Maintain systems that drive document & content distribution Digital channels in an accurate, timely and economical manner.
Strategic Focus
- Achieve customer service objectives by contributing information and recommendations to strategic plans and reviews, preparing, and completing action plans, implementing into production, productivity, quality, and customer-service standards, resolving problematic situations, and determining system improvements.
- Innovate & implement techniques to streamline & improve productivity.
Operational Management
- Write, test and maintain code to ensure the output meets the business requirements.
- Involved in the development and maintenance of databases.
- Identify and implement appropriate quality controls, training, and process improvements.
- Work closely with the IT, Client Services and Production teams to ensure
- timely and accurate delivery of proofs to the client for approval
- Ensure all deadlines are achieved with financial considerations in mind
- Informing your manager immediately where deadlines cannot be met
- Ensure quality procedures, standards & work instructions are always followed
People Leadership
- Foster a collaborative environment within the development team, ensuring alignment with business goals and effective communication of priorities.
Governance and Risk
- All incidences of non-conformance are to be reported to your manager immediately
- Ensure adherence to legal and regulatory requirements as it relates to the system maintenance and content distribution
- Support MUFG assurance programs that deliver effective risk management and compliance practices
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
- Experience with the Quadient Inspire Platform, specifically Inspire Designer, Automation (or Scaler), Inspire Content Manager
- Previous experience within CCM Development
- Experience with email platforms such as Vision6 (HTML / CSS)
- Knowledge of business and industry-specific terminology.
- Business case analysis, quality assurance concepts and procedures.
- A good understanding of database architecture, integration issues, third party reporting and data extraction tools.
- Keeping abreast with technology to make the organization operate efficiently by developing, testing and implementing new IT solutions.
- Experience with Document Composition tools for output to Print, Email, SMS & Web (HTML5).
- Background in Email / Marketing / Campaigns.
- Knowledge and understanding of the Software Development Life Cycle (SDLC).
- Knowledge of structured programming methodology, data analysis and design skills.
- Excellent written and verbal communication skills with the ability to communicate to staff across all levels within the organization.
- Excellent analytical and problem solving skills.
- Ability to respond to users/business requirements and meet deadlines.
- Availability to provide after-hours support as required.
- Broad knowledge of financial services/ banking/ accounting applications.
- Ability to work well under pressure and to balance competing priorities to deliver timely outcomes.
- Must have a strong team focus and be able to work with minimal supervision.
- Excellent organizational and documentation skills.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.
Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.