Concierge Team Leader

Join Our Elite Concierge Team as a Team Leader!

Your Next Career Adventure Awaits!

Are you a natural leader with a passion for exceptional service? We are seeking a dynamic Concierge Team Leader to elevate our guest experience and inspire our dedicated team!

About us

Amora Hotel Jamison Sydney, a part of the Amora Hotels Group, is a 415 - room hotel located in the heart of the Sydney CBD, adjacent to Wynyard station. As a family - owned Hotel, with multiple Food and Beverage outlets, Conferencing facilities and recreational amenities including an indoor pool, a spa and a sauna, we pride ourselves on providing outstanding guest services whilst adding a personal touch to everything we do. To be able to provide this level of service and create a family-like atmosphere for all our guests, we practice the same family-like approach in the way we treat our Associates. 

Key Responsibilities

• Meet and greet guests

• Provide information on local attractions and activities, and assisting with specific guest requirements

• Review arrival lists and anticipating guest needs

• Maintain lobby and driveway areas, hotel vehicles and porter equipment

• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests

• Lead and mentor our concierge team to deliver outstanding service.

• Ensure seamless operations and guest satisfaction

• Develop innovative solutions to enhance the guest experience

• Foster a positive and engaging workplace culture

Successful candidate will possess

• Exceptional communication and interpersonal skills

• A proactive approach with a keen eye for detail

• Valid NSW unrestricted driving license is MUST

• Flexible to work on a 7-day rotating roster

• Full working rights in Australia

• Passion for creating memorable experiences

Perks & Benefits 

• Career Growth

• Complimentary duty meals

• Dry cleaning for your uniform

• Prime work location

• Discounted accommodation throughout the Amora Hotels & Resorts

Ready to Make a Difference?

Apply now to join us in delivering unparalleled service and creating unforgettable moments for our guests!

Elevate your career with us – where every detail matters!