Chief Operations Officer

The Chief Operations Officer is a senior leadership role responsible for overseeing and optimising the operations of the group. They ensure business scalability, efficiency, and growth by managing daily operations, aligning processes with strategic objectives, and leading cross-functional teams.

The ideal candidate will be a proven leader with strong strategic thinking, financial oversight, and marketing expertise. This role requires excellent communication, problem-solving, and stakeholder engagement skills to drive operational excellence across multiple businesses.

Benefits

• Competitive Salary Package – Based on experience and industry standards.
• Career Growth & Leadership Development – Opportunity to influence strategic decisions and business expansion.
• Dynamic Work Environment – Work across three growing businesses with diverse challenges.
• Networking & Industry Exposure – Represent the company at industry events and build professional relationships.
• Professional Development – Ongoing training and mentorship opportunities.

Task & responsibilities

Strategic Leadership

• Collaborate with the CEO and leadership team to define and implement business strategies.
• Develop operational plans and frameworks for business scalability and growth.
• Drive continuous improvement and innovation across all business functions.

Operational Management

• Oversee daily business operations across three companies.
• Optimize workflows and improve resource allocation for efficiency and client satisfaction.
• Establish key performance indicators (KPIs) and track progress.

Marketing Strategy & Execution

• Develop and oversee branding, digital marketing, and lead generation strategies.
• Monitor and optimize SEO, social media, email campaigns, and webinars.
• Represent the brand at industry events and webinars.

Financial Oversight

• Work with the Group Accountant to prepare and manage budgets
• Monitor financial performance and implement strategies to enhance profitability.
• Provide financial insights to support strategic decision-making.

Team Leadership & Development

• Mentor leadership teams and foster a high-performance culture.
• Conduct training programs to align team skills with business goals.
• Promote collaboration and professional growth.

Client & Stakeholder Engagement

• Represent the company at industry events and client meetings.
• Ensure high-quality service delivery and resolve escalated client issues.
• Build and maintain key business relationships.

Business Development & Growth

• Identify new market opportunities and drive business expansion.
• Collaborate with sales and marketing teams to enhance customer acquisition.
• Implement technologies to improve business operations.

Reporting & Communication

• Provide regular reports to the CEO and board on business performance.
• Ensure effective internal communication across teams and business units.

Qualification & experience

• Bachelor's degree and/or at least 5 years of relevant experience.
• Strong leadership and strategic decision-making skills.
• Expertise in financial management, budgeting, and cost control.
• Proven ability to develop and execute marketing strategies.
• Excellent communication and stakeholder management abilities.
• Strong problem-solving and analytical skills.