Buyer Services Partner Manager

The Role:

As a Buyer Services Partner Manager, you will be responsible for maintaining and nurturing key accounts while developing businesses for Manheim Australia. You will manage client relationships across New South Wales, focusing on achieving specific objectives and key performance indicators to grow the Simulcast and Online Auction sales channels. This position is primarily responsible for managing all aspects associated with running site-based Auctions for Passenger and Commercial Vehicles (PCV).

This is a permanent full-time position offering a competitive salary, vehicle allowance, and commission-based structure. As Manheim’s Buyer Services Partner Manager, you will be on the road, building and nurturing relationships with key stakeholders in the automotive industry. Your primary goal will be to drive revenue growth and deliver exceptional service to our customers.

Responsibilities:

• Maintain and nurture relationships with buyers, seek growth opportunities, manage sales processes, and conduct buyer walkarounds.
• Build and maintain strong relationships with buyers, manage key customer accounts, and communicate competitor intelligence to the sales team.
• Provide concierge services at auctions, manage pre-auction enquiries and conduct walkarounds with customers.
• Proactively assess customer needs and collaborate with key stakeholders to meet account performance objectives and customer expectations
• Develop key relationships, ensure customer service excellence, improve sales systems, and maintain up-to-date customer engagement information on IT platforms.

Skills & Experiences:

• Experience in the Automotive industry preferably within the Dealer space, not essential
• A strong understanding of the Auction/Remarketing operational experience.
• Ability to build relationships
• Strong communication and decision-making skills
• Intermediate working knowledge of Microsoft Suites e.g. Word, Teams, PowerPoint, etc
• Intermediate working knowledge of SAP, Salesforce or other CRM system would be desirable

About Us:

Manheim is Australia's market leader in the provision of automotive remarketing services, with an unrivalled range of products, services, and expertise.

As one of Australia's leading providers of automotive remarketing services, Manheim caters for the needs of a diverse range of industry sectors. We provide comprehensive remarketing solutions for passenger cars, commercial vehicles, light and heavy trucks, motorcycles, boats, and recreational vehicles as well as machinery, plant, and equipment. Manheim also provides specialist services to the insurance industry for the remarketing of damaged items from these sectors.

Manheim is a Cox Automotive Brand, the world’s largest automotive service organisation, we’re transforming the way people buy, sell, own and use vehicles.

Our Benefits?

• Our team members have spoken, and we are officially certified as a Great Place to Work 
• We offer on the job training to ensure you are successful in the role and other training and development opportunities such as LinkedIn Learning, Pluralsight, Employee Resource Groups and many more 
• Our Benefits offerings include Birthday Leave, Volunteering Leave, Service Awards, access to Reward and Recognition platform just to name a few 
• Employee Assistance Program (EAP) – EAP is a professional service that is voluntary, confidential and free of charge to all team members and their immediate family members and dependents 24/7 
• Find more benefits at careers.coxautoinc.com.au/pages/benefits 

We offer a collaborative team environment where you can thrive, grow and make a meaningful impact. If you are looking for a fun, challenging and rewarding opportunity to build your career, apply now and make your mark! 

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Any information you provide will be kept confidential and inline with federal and state privacy laws, and will not affect your application.