Australian Maritime College (AMC Search)
Approximately 7 hours
This AMSA-approved online course equips maritime personnel with critical crowd management and emergency response skills required for passenger ships. Designed for crew providing passenger services, it covers emergency procedures, safety equipment, and passenger communication in compliance with international maritime regulations.
This course is intended for personnel providing direct services to passengers in passenger spaces on international passenger ships. In Australia, an AMSA-approved Crowd Management certificate is required by all Masters, Officers, Ratings and other personnel serving on board passenger ships engaged on international voyages. Participants need access to a computer with internet connection and a compatible web browser to access the University of Tasmania's MyLO online learning environment.
The course comprises three types of learning activities: written learning materials with images explaining crowd management techniques and emergency procedures; video footage demonstrating proper performance in drills, passenger instruction, and emergency response; and four comprehensive assessments covering all course material. Topics include crowd control techniques during emergencies, identification and location of essential safety equipment, effective communication strategies with passengers during crises, proper demonstration and use of personal life-saving appliances, and compliance with ship safety and emergency procedures as per STCW regulations.
The Australian Maritime College is a leading maritime training institution approved by the Australian Maritime Safety Authority (AMSA). AMC Search is recognized internationally, with their certifications accepted by major maritime authorities including Antigua and Barbuda, Bahamas, Bermuda, Cayman Islands, Hong Kong, Liberian Registry, and Panama. The college was among the first training academies worldwide to offer these maritime courses in a fully online format, combining professional expertise with high-quality digital learning delivery.
Successful completion of this course enables maritime professionals to work in passenger ship operations on international voyages, meeting mandatory safety certification requirements. Career opportunities include positions as crew members, officers, and safety personnel on passenger vessels, cruise ships, and ferry operations. The AMSA-approved certification enhances career prospects and compliance with international maritime employment standards, opening pathways to advancement in maritime safety and passenger operations roles.
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