TAFE NSW
4 to 8 months
Gain nationally recognised skills in warehousing and logistics operations including safe goods handling, stock control, and customer service. Perfect for those starting or advancing their career as a supply chain or warehouse operator across Australia.
There are no formal entry requirements for this qualification. However, you should have the ability to provide your own Personal Protective Equipment (PPE) including a hi-vis vest, safety glasses and steel cap boots. A reasonable level of physical fitness is needed to undertake manual handling tasks. Language, Literacy and Numeracy skills at approximately Year 10 high school level are recommended. TAFE NSW may ask you to complete a Language, Literacy and Numeracy skills test to understand your individual study needs and design an individualised support plan.
The course comprises 14 units of competency including 2 core units and 12 specialty units. Core units cover ensuring the safety of transport activities (Chain of Responsibility) and shifting materials safely using manual handling methods. Specialty units include work health and safety procedures, stock control and receival, warehouse operations, forklift and equipment operation licences, dangerous goods handling, customer service, financial records, workplace communications, and environmental sustainability practices. Students learn through a combination of theory and practical coursework in real or simulated workplace environments.
TAFE NSW is a leading registered training organisation (RTO 90003) with extensive experience in vocational education. The course is nationally recognised, allowing graduates to work across all Australian states without additional upskilling. TAFE NSW provides comprehensive support services including disability support, language and literacy assistance, careers counselling, and access to modern facilities and equipment across multiple campus locations.
Graduates progress into roles such as warehouse operator, supply chain administration operator, supply chain administration officer, supply clerk, supply chain customer service representative, and supply chain export manager. The qualification provides strong pathways to further study including Certificate IV in Supply Chain Operations and Diploma of Logistics, enabling career advancement and specialisation in supply chain management and logistics operations.
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