Wodonga TAFE
12 months (public on-campus) or 1-2 years (traineeship employer-based)
Gain a nationally recognised hospitality qualification with hands-on training in food and beverage service, bar operations, and customer service. This course combines classroom learning with compulsory industry placement, preparing you for careers in restaurants, hotels, cafes, and hospitality venues.
There are no formal academic prerequisites for this course. You should have an interest in hospitality and be willing to work in a fast-paced service environment. You will be required to meet industry and health requirements including wearing industry-standard uniform (black long-sleeved collared shirt, long black pants, and black enclosed lace-up shoes). You must be able to stand for long periods and handle heavy items. Access to a computer and internet is recommended for online learning, though campus computers are available if needed.
The Certificate III in Hospitality covers a comprehensive range of hospitality competencies. Core units include advising on products and services, providing responsible service of alcohol, cleaning and tidying bar areas, operating a bar, preparing and serving espresso coffee, serving food and beverages, and providing food advice. Students also learn to source and use hospitality industry information, work effectively in hospitality service environments, provide excellent customer service, demonstrate social and cultural sensitivity, process financial transactions, maintain food safety and hygiene practices, coach others in job skills, and participate in safe work practices. The course emphasises practical skills through compulsory industry placement with a minimum of 36 service periods in commercial hospitality environments.
Wodonga TAFE is a registered training organisation (RTO 3097) offering industry-current teaching from passionate hospitality professionals. The institution provides comprehensive support through a Practical Placement Coordinator to secure suitable work placement opportunities. With access to on-campus facilities including the Valleys Restaurant for practical training, Wodonga TAFE combines theoretical knowledge with real-world hospitality experience. The provider offers flexible delivery options including direct entry and traineeship pathways, catering to different student circumstances and career goals.
Upon completion of the Certificate III in Hospitality, you can pursue careers as a Food and Beverage Attendant, Bar Attendant, Espresso Coffee Machine Operator, Functions Attendant, Conference or Events Assistant, or Venue Assistant. The hospitality and events industry is diverse, offering opportunities for multi-skilling and specialisation across various sectors including restaurants, hotels, motels, clubs, pubs, cafes, and event venues. Graduates can progress to further hospitality qualifications or management roles, building on the broad foundation of skills and industry knowledge gained in this course.
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