Wodonga TAFE
2 terms
Certificate II in Hospitality provides foundational skills for entry into the hospitality industry through hands-on training in both front-of-house and back-of-house operations. Ideal for new entrants seeking practical experience in restaurants, cafes, bars, and kitchens.
This course is available to new entrants to the hospitality industry or those interested in pursuing a career pathway in hospitality. You must have a level of physical fitness suitable for work in hospitality and kitchen environments, including standing for long periods and performing manual handling tasks such as lifting, reaching, and mixing. Students must be able to independently prepare food items using fixed and manual equipment. It is recommended that you have access to a laptop or computer with internet for online learning. You will need to purchase an industry-standard uniform consisting of a black long-sleeved collared shirt or plain t-shirt, long black pants, and black enclosed lace-up shoes.
The course covers essential hospitality competencies including work effectiveness with others, responsible service of alcohol, bar operations and espresso coffee preparation, customer interaction, social and cultural sensitivity, financial transactions, food safety and hygiene practices, and safe work practices. Students gain practical experience through compulsory units such as BSBTWK201 (Work effectively with others), SITHFAB021-025 (Bar operations and beverage service), SITHIND006-007 (Hospitality industry knowledge and skills), SITXCCS011 (Customer interaction), SITXCOM007 (Social and cultural sensitivity), SITXFIN007 (Financial transactions), SITXFSA005 (Food safety), and SITXWHS005 (Safe work practices). Field placement includes a minimum of 12 service periods in real hospitality environments.
Wodonga TAFE is a registered training organisation (RTO 3097) offering industry-supported hospitality education with access to real-world training environments including a mobile food truck for training and pop-up events. The institution provides comprehensive support services, flexible learning options, and pathways to further qualifications, ensuring students gain practical, hands-on experience in authentic hospitality settings.
Upon successful completion of Certificate II in Hospitality, graduates can pursue entry-level positions such as Food and Beverage Attendant or Functions Attendant in hotels, restaurants, cafes, bars, and catering establishments. The qualification provides a pathway to Certificate III in Hospitality for those seeking to advance their skills and specialise in specific hospitality sectors. Career opportunities exist across diverse hospitality and event management industries with potential for progression into supervisory and management roles.
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