South West TAFE
12 months
Launch your business career with this practical traineeship combining on-the-job training and virtual classes. Perfect for those seeking roles in administration, customer service, or business operations across medical, finance, and retail industries.
You must be at least 16 years old to apply. You must be employed as a trainee in a suitable business environment before commencing the course. If you are not currently employed in this field, contact the Skills and Jobs Centre for guidance. No specific prior qualifications are required, though basic literacy and numeracy skills are beneficial.
The course comprises 13 units: 6 core and 7 elective. Core units include Apply Critical Thinking Skills in a Team Environment, Support Personal Wellbeing in the Workplace, Participate in Sustainable Work Practices, Use Inclusive Work Practices, Assist with Maintaining Workplace Safety, and Engage in Workplace Communication. Elective units cover Organise Personal Work Priorities, Organise Schedules, Deliver and Monitor a Service to Customers, Design and Produce Business Documents, Design and Produce Spreadsheets, Create Electronic Presentations, and Use Digital Technologies to Collaborate in a Work Environment.
South West TAFE is a leading Victorian training provider offering government-subsidised and Free TAFE courses. With multiple campuses and experienced instructors, SWTAFE provides practical, industry-relevant training combined with comprehensive student support services. The traineeship model ensures real-world experience while maintaining academic rigor.
Upon completion, you'll be qualified for entry-level and mid-level positions in business administration, customer service, and operations across diverse industries. Career pathways include progression to Certificate IV in Accounting and Bookkeeping or other advanced business qualifications. Skills developed position you for roles in medical practices, financial institutions, retail environments, and corporate offices.
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