Charles Darwin University (CDU TAFE)
6 months to 1 year
Develop leadership and operational skills in hospitality management through a nationally accredited diploma combining practical on-campus training with workplace experience. Ideal for hospitality professionals seeking to advance into management roles across restaurants, hotels, clubs, and cafes.
Candidates must either complete SIT30622 Certificate III in Hospitality or SIT40521 Certificate IV in Hospitality, or be currently working in the hospitality industry. A Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation is required to identify support needs. Students need 24/7 access to CDU's online learning platform Learnline with appropriate computer and internet connectivity. Complete clean, laundered business attire and correct footwear must be worn during on-campus classes.
The diploma comprises 28 units of competency across core and elective areas. Core units (430 hours) include: Enhance Customer Service Experiences, Develop and Manage Quality Customer Service Practices, Manage Conflict, Manage Finances Within a Budget, Prepare and Monitor Budgets, Identify and Manage Legal Risks, Roster Staff, Lead and Manage People, Monitor Work Operations, Establish and Conduct Business Relationships, and Implement and Monitor Work Health and Safety Practices. Elective units (665 hours) cover food safety, hospitality industry knowledge, beverage service (bar operations, cocktails, coffee, non-alcoholic beverages), food and beverage service, responsible service of alcohol, business documentation, and diversity and inclusion leadership. Students select from multiple elective pathways to specialize in areas such as bar management, food service, or beverage operations.
Charles Darwin University is the Northern Territory's largest training provider with industry-ready skills development and expert lecturers. CDU offers first-class facilities, recognition of prior learning to accelerate qualification completion, and clear pathways into higher education. The program combines practical training in simulated work environments with flexible workplace-based learning, ensuring students gain real-world experience while maintaining study flexibility.
Graduates can pursue careers as Hospitality Managers, Hotel Managers, Restaurant Managers, Sous Chefs, and Chef Patissiers. The diploma provides advanced standing for progression into bachelor-level hospitality and business management degrees, with up to 80 credit points recognized in 3-year bachelor programs. Successful completion enables leadership and supervisory roles across diverse hospitality venues including fine dining restaurants, luxury hotels, event venues, and hospitality management companies.
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