TAFE Queensland
1 year (full-time) or 18 months (part-time)
This Diploma of Community Services is an advanced qualification designed for professionals seeking to develop high-level expertise in community support and case management. Perfect for those wanting to work with at-risk groups, manage complex client needs, and make a meaningful impact in the community services sector.
Domestic students must complete a Skills Check with recommended benchmark levels of 4 in English, 4 in Maths, and 4 in Digital Technology. Students must turn 18 years of age in the first semester of study. A driver's license and private vehicle are highly desirable. International students require Academic IELTS 6.0 (no band less than 5.5) or equivalent, completion of Year 12 or equivalent, and must be 18 years old in the first semester. Sound computer skills in Microsoft Office are essential.
Core units include: Assess co-existing needs, Develop and implement service programs, Recognise and respond to crisis situations, Facilitate and review case management, Analyse impacts of sociological factors, Recognise and respond to domestic and family violence, Work with diverse people, Promote Aboriginal and Torres Strait Islander cultural safety, Manage legal and ethical compliance, Facilitate workplace debriefing and support processes, Reflect on and improve own professional practice, and Maintain work health and safety. Elective units cover topics such as facilitating client interests and rights, suicide risk management, behaviour facilitation, stakeholder communication, person-centred behaviour supports, mental health and substance abuse services, trauma-informed care, and homelessness support.
TAFE Queensland is an internationally recognised education provider with strong industry partnerships that ensure practical, hands-on experience in real workplaces. The course is delivered by industry experts who provide essential support for success. TAFE Queensland offers flexible study options across multiple Queensland locations and has established pathways to university for further study advancement.
Upon completion, graduates can pursue careers as case managers, community services workers, welfare workers, social housing coordinators, and family support workers. The Australian Government's Job Outlook service indicates strong job growth in community and welfare support, with approximately 19,000 job openings anticipated over the next five years. The qualification also provides a pathway to further university study through TAFE Queensland's university partnerships.
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