Holmesglen Institute of TAFE
1 year (Full Time) or 18 months (Part Time)
Gain practical skills and knowledge to work in community services through simulation-based learning. This nationally recognised Certificate IV prepares you for rewarding roles supporting vulnerable populations, including NDIS participants, across Melbourne's social services sector.
Applicants must be aged 18 or over. Prior to enrolment, you will complete a literacy and numeracy assessment and pre-training interview to determine suitability and identify learning support needs. Employment in Community Services may require a valid Working with Children Check, clear National Criminal History (Police) Check, and clear NDIS Worker Screening Check. Recognition of prior learning is available to reduce study duration based on work experience, life experience, or previous qualifications.
The course comprises 15 units of competency: 7 core units covering communication, diversity, legal and ethical practice, client advocacy, networking, domestic and family violence response, and safe work practices. Eight elective units are selected based on industry feedback and include facilitating responsible behaviour, service program development, group activities, Aboriginal and Torres Strait Islander cultural safety, co-existing needs assessment, trauma-informed care, homelessness support, and child protection. Practical learning occurs through on-campus simulation activities at semester end, replicating real community service environments with hired actors playing clients and service users.
Holmesglen offers a dynamic learning experience combining practical skills with comprehensive support through excellent facilities and experienced educators. The institute provides flexible delivery options (on-campus, online day, or online evening) to support learners balancing study with work or personal commitments. Purpose-built simulation labs replicate real community service environments, providing safe spaces to practise essential skills and receive feedback from experienced trainers. Holmesglen's focus on practical, industry-relevant learning ensures strong employment outcomes.
Graduates are job-ready for roles including community services worker, NDIS support worker, disability advocate, early intervention worker, and caseworker. The qualification provides pathways to further studies such as the Diploma of Community Services (CHC52021), Certificate IV in Mental Health (CHC43315), and Certificate IV in Youth Work (CHC40421). Career opportunities span Melbourne's social and community services sector, enabling genuine impact in people's lives and communities.