Box Hill Institute
1 year full-time
Gain a government-accredited Certificate IV in Community Services and launch a rewarding career supporting individuals and communities. This one-year program equips you with essential skills in client support, crisis intervention, mental health awareness, and family violence prevention.
You must be at least 18 years of age and have a Working with Children Check and Police Record Check for future employment in this field. Box Hill Institute will assess all students' language, literacy, numeracy, and digital literacy through a pre-training review prior to enrolment. A course advisor will discuss the outcomes and make recommendations about course suitability, identifying additional support where required.
The course comprises 15 units of competency covering: Work Legally and Ethically (55 hours), Develop and Maintain Networks and Collaborative Partnerships (80 hours), Facilitate the Interests and Rights of Clients (100 hours), Use Communication to Build Relationships (55 hours), Work with Diverse People (40 hours), Follow Safe Work Practices for Direct Client Care (25 hours), Recognise and Respond Appropriately to Domestic and Family Violence (45 hours), Respond Effectively to Behaviours of Concern (20 hours), Work with People with Mental Health Issues (80 hours), Reflect On and Improve Own Professional Practice (120 hours), Recognise and Respond to Crisis Situations (45 hours), Work with People Experiencing or At Risk of Homelessness (85 hours), Provide Services to People with Co-Existing Mental Health and Alcohol and Other Drugs Issues (90 hours), Identify and Provide Initial Response to Family Violence Risk (50 hours), and Promote Aboriginal and/or Torres Strait Islander Cultural Safety (25 hours).
Box Hill Institute is a government-accredited TAFE provider (RTO: 4687) offering nationally recognised qualifications aligned with the Australian Qualification Framework. The institute provides comprehensive support through pre-training reviews, course advisors, and flexible delivery options including blended and remote learning. Successful graduates receive credit recognition toward further study at Box Hill Institute and partner universities including Deakin University and La Trobe University.
Upon completion, you'll be qualified to work as a Community Services Worker, Early Intervention Worker, Group Facilitator, Youth Worker, or Case Worker across various service delivery settings. You can pathway to further study including the Diploma of Community Services (reducing duration to 18 months with credit recognition), Bachelor of Community Services, or related degrees at Deakin University and La Trobe University in Social Work and Psychology.