TAFE Queensland
4 terms
Gain mid-level business expertise with this Certificate IV designed for professionals seeking roles in office management, project coordination, and executive support. Develop specialised skills in business operations, communication, and team management across diverse industries.
You must be a Year 11 or 12 student enrolled at a participating high school (Year 10 students may be considered in some instances). It is recommended that you have an understanding of basic business and technology concepts acquired through previous training, qualifications, or work experience in a business-related field. You will need to complete a Skills Check assessment in English, Maths, and Digital Technology (recommended benchmark level 4 in each). You must have access to and be able to use technology to complete learning and assessment activities.
Core units cover critical thinking in workplace practices, digital collaboration technologies, business relationship building, work health and safety implementation, complex document writing, and workplace communication strategies. Elective units allow specialisation in areas including presentations, marketing activities, consumer behaviour analysis, emotional intelligence development, project work, team leadership, spreadsheet design, and environmental sustainability practices. The curriculum combines theoretical knowledge with practical application relevant to modern business environments.
TAFE Queensland maintains strong industry connections with teachers equipped to guide students through current business practices. The institution provides study in environments equipped with latest industry-standard technology, ensuring graduates are job-ready with relevant and up-to-date computing experience. TAFE Queensland offers flexible delivery options including on-campus, online, and blended learning to suit diverse student needs. Successful completion provides direct entry into diploma courses and pathways to university study.
Graduates can pursue careers as sales agents, sales account assistants, project officers, office administrators, and executive personal assistants. According to the Australian Government's Job Outlook service, demand for office management roles is expected to experience stable growth over the next five years, with opportunities available across construction, professional services, education and training, and numerous other industries. Successful completion enables progression to diploma-level qualifications in business, leadership and management, or further university study.
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