TAFE Queensland
up to 17 months
Develop specialised leadership and management skills to excel as a team leader or supervisor with this mid-level qualification. Designed for professionals seeking to advance their careers, this course combines expert instruction with practical workplace application across diverse industries.
It is recommended that you have an understanding of basic business and technology concepts, which may have been acquired through previous training, qualifications, and/or work experience in a business-related field. You will be required to access and use technology to complete learning assessment activities and resources. A Skills Check is recommended with benchmark levels of 4 in English, 4 in Maths, and 4 in Digital Technology. For traineeship pathways, you must be indentured as a trainee with your employer.
Core units include: Demonstrate leadership in the workplace (BSBLDR411), Lead effective workplace relationships (BSBLDR413), Coordinate business operational plans (BSBOPS402), Apply communication strategies in the workplace (BSBXCM401), and Lead and facilitate a team (BSBXTW401). Elective units cover leading difficult conversations, applying business risk management processes, organising business meetings, developing personal work priorities, developing emotional intelligence, undertaking project work, building and maintaining business relationships, articulating and presenting ideas, implementing WHS policies, applying critical thinking, and writing complex documents. Students complete all core units plus 7 elective units from the available options.
TAFE Queensland is a leading vocational education provider with expert teaching staff who have a high degree of industry connection. The institution offers flexible study options including online, workplace, and on-campus delivery to suit your circumstances. TAFE Queensland provides comprehensive support services, recognised qualifications, and clear pathways to further study at partner universities, ensuring your investment in education translates to real career advancement.
Upon completion, you can pursue roles as a Supervisor, Team Leader, Office Manager, Human Resource Manager, Sales Team Manager, Business Manager, or Program Coordinator. The qualification opens doors across construction, professional services, education and training, and numerous other industries. With stable growth expected in office management roles over the next five years, graduates have strong employment prospects and opportunities for career progression into senior management positions.
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